Endodontic Office Manager

Smile Brands•Madison, WI

21d•Onsite

About The Position

Midwest Dental, supported by Smile Brands, is seeking an experienced and motivated Endodontic Office Manager to lead the daily operations of our specialty practice in Madison, WI. The ideal candidate is a strong leader who thrives in a fast-paced dental environment, is passionate about patient care, and can effectively manage both administrative and team responsibilities. This role is responsible for ensuring operational excellence, supporting office performance goals, and creating a positive experience for patients and team members alike.

Requirements

2+ years of dental office management experience required
Strong leadership and team development skills
Knowledge of dental insurance, scheduling, and treatment coordination
Excellent communication and organizational skills
Ability to multitask and manage competing priorities in a fast-paced environment

Nice To Haves

Endodontic or specialty dental experience preferred
Experience with dental practice management software preferred

Responsibilities

Manage day-to-day operations of the endodontic office
Lead, coach, and support front office and clinical team members
Ensure exceptional patient service and patient flow throughout the office
Monitor scheduling, productivity, and office performance metrics
Oversee insurance verification, billing, collections, and treatment plan presentation
Support recruiting, onboarding, and training of team members
Maintain compliance with company policies, OSHA, HIPAA, and infection control standards
Partner with providers and regional leadership to achieve business goals
Resolve patient concerns professionally and efficiently