End User Support Technician
About The Position
The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service. This is a client-facing role that requires good communication skills and an excellent customer support attitude. The role also involves managing the inventory of desktop hardware and software, ensuring availability and proper functioning.
Requirements
- Strong understanding of desktop/laptop/mobile device support principles and practices
- Excellent communication skills
- Flexibility to support users in office as well as Factory floor where applicable
- Client facing role
- Requires good communication skill and excellent Customer Support attitude
Responsibilities
- Manage and resolve End user equipment-related issues efficiently.
- Manage inventory of desktop hardware and software, ensuring availability and proper functioning.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
