Encounter Data Analyst

Remote Wisconsin•Menasha, WI

1d•Remote

About The Position

Network Health’s success is rooted in its mission to create healthy and strong Wisconsin communities. Network Health is seeking an Encounter Data Analyst to support the critical encounter data functions for our Medicaid TPA line of business. This position is responsible for the identification and correction of data errors as well as coordinating error corrections with internal departments and external vendors & clients. Additionally, this role maintains compliance with all Department of Health Services (DHS) laws, guidance, regulations and standards. This position is eligible to work at your home office (reliable internet is required). Travel to the corporate offices in Menasha or Brookfield will be required occasionally for the position, including on first day.

Requirements

Bachelor’s Degree in Information Technology, Health Care Information or similar field required, or equivalent years of experience may be substituted.
3+ years working in a health insurance or government programs role required.
2+ years’ experience working as a Business Analyst or similar role required.
Prior experience with Medicaid required. This includes working with DHS file submissions, 837 and 834 file submissions and health plan data including provider and claims processing systems.
Experience using data to identify trends, solve problems and improve processes.
Must be able to analyze data to determine error sources and trends
Understanding of database management, system design, querying and report-writing tools.
Intermediate/advanced skills working with Microsoft Office Suite.

Nice To Haves

SQL skills preferred

Responsibilities

Lead the encounter data error identification effort and coordinate error resolutions with the external vendors and clients as well as key internal departments (i.e. claims, enrollment, provider, IT etc.)
Act as a liaison between external vendors, clients and internal departments
Coordinate the maintenance and enhancements for the Medicaid Encounter Tracking System (METS) tool.
Develop workflows and other documentation related to encounter data processes
Remain informed and updated on industry changes e.g. DHS regulations and changes and how they impact encounter data submissions
Attend all DHS technical calls
Propose innovative approaches to create or improve automation and optimize processes.