EMV Chip Product Specialist

Fiserv•Omaha, NE

12d•Remote

About The Position

Fiserv is seeking an experienced payment card professional to lead the evolution of our EMV chip product portfolio supporting banks, credit unions, fintechs, and commercial issuers across the United States. As an EMV Chip Product SME, you will serve as a trusted advisor and product expert responsible for the development, implementation, and lifecycle management of payment chip products. You will work closely with issuing clients, card networks, chip manufacturers, card personalization partners, and internal product teams to deliver secure, compliant, and innovative payment solutions. This position combines product ownership, industry expertise, and client engagement. The ideal candidate understands the business, technical, operational, and regulatory aspects of EMV chip programs and can translate market requirements into scalable product solutions.

Requirements

7+ years of experience in the payment card industry supporting issuer, processor, network, or card manufacturing environments
5+ years of experience with EMV chip products, payment card personalization, card manufacturing, issuer processing, or payment network technologies
6+ years of experience leading cross-functional initiatives involving product, technology, operations, and client stakeholders
Experience working with EMV contact and contactless payment technologies, chip profile configuration, network certification requirements, and payment card personalization standards
Experience using ticketing, monitoring, and reporting tools to track incidents, service requests, and system performance
Ability to analyze transaction flows, interpret system behavior, and communicate technical findings to technical and executive stakeholders
Bachelor's degree in information technology, computer science, business, or a related field, or equivalent combination of education, related experience and/or military experience
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role

Nice To Haves

Experience supporting EMV product ownership at a bank, credit union, fintech, processor, or other issuer organization
Experience with card personalization, chip data preparation, chip script configuration, or card issuance solutions
Knowledge of network chip frameworks and certification processes including Mastercard M/Chip, Visa VSDC, Discover D-PAS, American Express AEIPS, and EMVCo specifications
Experience with emerging payment technologies such as contactless-only products, tokenization, mobile wallet enablement, FIDO authentication, secure element technologies, or digital credential solutions

Responsibilities

Own and manage the lifecycle of EMV chip products across debit, credit, prepaid, commercial, and emerging payment programs
Define product requirements, roadmap priorities, and enhancement opportunities for EMV chip technologies
Monitor industry trends, network mandates, and technology changes related to contactless payments, digital authentication, Advanced Encryption Standard (AES) cryptography, and EMVCo specifications
Partner with cross-functional product, technology, operations, and client teams to develop business cases and prioritize investments
Serve as a trusted advisor to issuing banks, credit unions, fintech issuers, and strategic clients on chip strategy, migration planning, personalization requirements, and industry changes
Lead implementation and maintenance of EMV chip profiles, application configurations, personalization standards, and risk management parameters
Collaborate with chip manufacturers, card personalization bureaus, and technology vendors to evaluate capabilities, support sourcing activities, and manage ongoing relationships
Track compliance requirements and readiness activities related to Mastercard, Visa, American Express, Discover, EMVCo specifications, and future payment technology initiatives

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental and military leave