EMT - FT

THUNDER VALLEY CASINO•Lincoln, CA
•Onsite

About The Position

The EMT responds to medical emergencies and provides emergency care to Guests or Team Members while awaiting emergency medical services and resources. The position also performs all Security Officer duties. Responsibilities must be carried out in accordance with Company standards, policies, and procedures. The role supports Thunder Valley Casino Resort’s “ELITE” service mission and AAA Four Diamond service standards.

Requirements

  • High school education or equivalent preferred.
  • Previous work experience in security or guest services preferred.
  • Ability to communicate effectively with Guests, Team Members, and Management in written and verbal form.
  • Maintain active EMT certification throughout employment and keep documentation on file with the department.
  • Possess a CPR card.
  • Valid California driver’s license.
  • At least 21 years of age.
  • Ability to obtain a UAIC Tribal Gaming License.
  • Normal or corrected vision, ability to see color, and ability to distinguish letters, numbers, and symbols.
  • Ability to subdue people, run, climb stairs, sit, stand, and walk for the duration of a shift.
  • Ability to lift and drag an unconscious person during an evacuation.
  • Acute senses of smell and sound.
  • Ability to communicate using a two-way radio and telephone.
  • Ability to lift up to 50 pounds, with or without assistance.
  • Manual dexterity to operate job-related equipment.
  • Ability to access all areas of the property and perform tasks that may involve prolonged standing, walking, kneeling, crouching, bending, lifting, climbing, grasping, and reaching.
  • Possess proper safety training in the use of chemicals.

Nice To Haves

  • Previous work experience in security or guest services.
  • High school education or equivalent.

Responsibilities

  • Practice, support, and promote the Company-wide “ELITE” service mission and demonstrate AAA Four Diamond service standards.
  • Respond to emergencies and provide care using EMT skills and training, including CPR, AED, and triage; communicate care to responding medical personnel, monitor vital signs, and apply dressings and compression.
  • Patrol and observe public areas, Team Member service areas, back-of-house areas, and Casino property to support the safety of Guests and Team Members.
  • Stay alert and respond to disturbances to defuse incidents, prepared to become involved in a physical confrontation when necessary.
  • Observe and report suspicious activity, people, unusual situations, and emergencies, and take immediate action as required.
  • Transport and protect Thunder Valley Casino Resort assets.
  • Investigate and document incidents as required.
  • Escort Team Members and Guests to and from their vehicles when requested.
  • Jump-start Guests’ and Team Members’ vehicles when needed.
  • Demonstrate working knowledge of and enforce applicable laws, policies, and procedures.
  • Maintain a high level of personal integrity.
  • Behave in a friendly, courteous, and polite manner toward internal and external Guests.
  • Practice teamwork, support fellow Team Members, and contribute to an energized, positive work atmosphere.
  • Give full attention to Guest opportunities and take ownership of them to ensure Guest satisfaction.
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