EMT Transfer Center Coord II

Jefferson Health Plans•Philadelphia, PA

7d•Onsite

About The Position

The EMT Transfer Center Coordinator II coordinates all aspects of Transfer Center and telemedicine cases including facilitating physician to physician communication and logistics related to patient transfers. This includes scheduling and assigning transports, documenting transfer activity, facilitating communication for transfers and completing ADT functions in Epic. The incumbent is also responsible for taking calls for Emergency Medical Services (EMS), triaging calls using Emergency Medical Dispatch (EMD) protocols, providing callers with pre-arrival instructions and dispatching appropriate EMS resources.

Requirements

EMT required
2 years EMT experience (or related experience) required

Nice To Haves

Impact multiple patients at one time
No strenuous activity with heavy lifting
Learning and developing by being a part of the care team
Stepping stone if you want to pursue a career in operations or in a clinical setting
Use critical thinking skills
High pace team-centered work environment
Operations and logistic planning

Responsibilities

Receives calls regarding patient transfers, consultations, and telemedicine requests, and obtains pertinent clinical and diagnostic information from the referring physicians, RNs and other clinical staff.
Coordinates physician to physician communication.
Coordinates logistics of external transfers including arranging transportation, ensuring appropriate bed assignment and coordinating with patient access and admissions departments.
Properly documents in transfer center software, computer aided dispatch (CAD) software and other systems as appropriate.
Performs admissions and other ADT functions in Epic.
Processes incoming radiology images from external facilities.
Generates and processes transfer agreements between Jefferson Health facilities and referring facilities.
Outsources transports ambulance vendors.
Manages communication between all members of the healthcare delivery team to ensure safe and timely transport and transfer of patients.
Maintains operational awareness over all transfers, transports, ambulance radio communication, helicopter radio communications and locations of JeffSTAT ambulances and helicopters via GPS.