EMT - Emergency Medical Technician

City of Lakeland, Civil Service•Employment Services, FL

14d•Onsite

About The Position

An employee in this classification administers first aid to guests or employees at the RP Funding Center and helps maintain a safe environment during events. The role involves using emergency medical procedures and equipment, following building policies and event requirements, recording incidents and accidents, monitoring the facility and guests for safety concerns, providing directions, and responding to customer questions and complaints. Work is performed under verbal and/or written instructions, and the position reports directly to the Event Staff Supervisor and Guest Services Supervisor. This is a part-time, temporary, mission-critical position. The posting is continuous and may close at any time without notice. The employee may be required to work overtime or alternate hours for efficient departmental operations, including irregular hours, nights, weekends, and holidays. Employment is contingent on passing a pre-employment drug test; the position is subject to mandatory pre-employment and random drug testing, as well as reasonable-suspicion testing.

Requirements

High school diploma from an accredited school or a GED.
One year of customer service experience.
Completion of certification for EMT or Paramedic licensing.
Possess and maintain a valid telephone number.
Be available to work irregular hours, including nights, weekends, and holidays.
Knowledge of emergency medical procedures and the use of medical equipment and supplies, building policies, and event requirements.
Basic math skills.
Ability to read and follow verbal and written instructions.
Ability to interact positively and professionally with fellow employees and the general public.
Ability to stand for long periods and climb stairs to inspect the facility, handle problems, and respond to emergencies.
Ability to lift heavy objects or injured guests as circumstances dictate.
Ability to remain alert and observant to prevent accidents and safety problems.
Ability to handle stressful or emergency situations while protecting guest and personal safety.
Pass required pre-employment drug testing; the position is subject to random and reasonable-suspicion drug testing.

Responsibilities

Inspect the facility before events for unsafe building or guest situations.
Administer emergency first aid to guests or employees as required.
Use associated emergency equipment proficiently.
Ensure first-aid timecards are accurate and complete.
Complete medical emergency and accident reports during the work shift and submit them to appropriate management staff at the end of the shift.
Handle problems and complaints calmly, professionally, courteously, and promptly; direct others to appropriate supervisors.
Provide guests with directions regarding handicapped seating, lost and found, restrooms, and event-specific information as instructed.
Keep railings, walls, aisles, stairs, and other areas free of congestion.
Monitor crowds for compliance with smoking, camera, food and beverage, and event-specific standards.
Monitor the facility for accidents and unsafe conditions and promptly report them to appropriate personnel.
Monitor ticketed and non-ticketed events and perform duties according to event requirements.
Follow established dress and behavior codes.
Attend required pre-event meetings and training classes to stay current on building policies and procedures.
Perform other duties and job classifications as required by special or emergency situations or event requirements.
Participate in and/or facilitate training supporting departmental or City initiatives and requirements when required.
Perform related work as required.