EMT Comm Spec/Driver (Full Time, Nights)

Nicklaus Children's Hospital•Miami, FL

About The Position

The EMT Comm Spec/Driver is responsible for the care of ill and injured patients transported by the Nicklaus Children's Hospital Transport Program in field and hospital environments. Under the direction of a Registered Nurse or Paramedic, the role includes patient assessment, planning, implementation, evaluation, and intervention. The position also maintains the NCH ambulance, its equipment, and supplies; responds to transport requests; dispatches ground requests; and performs flight following for aircraft. The role communicates with LifeFlight aircraft and ambulance vehicles, maintains records and enters data, provides clerical support, and coordinates communications with hospitals, physicians, nurses, and public safety dispatchers. The position assists with interfacility and intrafacility patient transfers, attends to patient and family needs, and represents the Nicklaus Children's Hospital Transport Program professionally. It operates communications equipment and responds to callers' needs, including activating helicopter, fixed-wing, or ground ambulance transport. It provides life support care to critically ill or injured patients under RN or Paramedic supervision and in accordance with written protocols. The role also supports compliance, transfer-law requirements, accurate documentation, and process improvement. The employee must take call and respond within 60 minutes of notification at least one shift per week. The position may require working up to a 20-hour shift for 24-hour coverage and exceeding scheduled hours when late transports are requested.

Requirements

Florida EMT license.
Emergency Vehicle Operator (EVOC) certification, with training kept properly up to date.
Active American Heart Association BLS certification in good standing throughout employment.
Active and valid Florida driver's license with an approved driving record, maintained throughout employment.
IAMTCS Certified Flight Communicator or CommLink Certified Flight Coordinator (CFC) certification required within 24 months of hire.
At least 1 year of experience driving an emergency vehicle.
Ability to communicate verbally and in writing.
Ability to maintain confidentiality of sensitive information.
Ability to give and receive critical information accurately.
Ability to multitask.
Comprehensive knowledge of communications equipment and technology.
Problem-solving ability.
Ability to interpret, adapt, and react calmly under stressful conditions.
Ability to relate cooperatively and constructively with patients, families, and coworkers.
Excellent customer service skills.
Ability to work up to a 20-hour shift as needed for 24-hour coverage.
Ability to exceed scheduled hours when late transports are requested.

Nice To Haves

At least 1 year of EMT experience.
Training such as paramedic and/or medical corps.

Responsibilities

Assist with interfacility and intrafacility patient transfers and attend to the personal needs of patients and families.
Represent the Nicklaus Children's Hospital Transport Program professionally.
Maintain and upkeep the NCH ambulance, transport team equipment, and supplies.
Operate communications equipment, including the console, assess caller needs, and activate helicopter, fixed-wing, or ground ambulance transport as appropriate.
Promote corporate compliance in accordance with the Code of Business and Ethical Conduct.
Render life support care to critically ill or injured patients under RN or Paramedic supervision and in accordance with written protocols; assist with procedures, assessment, and vital signs.
Take call and respond within 60 minutes of notification at least one shift per week.
Complete required records accurately and thoroughly, including transport logs and PI logs.
Comply with transfer laws and consult appropriate medical staff to identify accepting physicians.
Gather information efficiently and professionally when handling conversations and requests.
Follow guidelines for dispatching and flight following transports and documenting transport logs.
Keep leaders updated about unusual circumstances and participate actively in process improvements.
Communicate with LifeFlight aircraft and ambulance vehicles, hospitals, physicians, nurses, and public safety dispatchers.
Perform record keeping, data entry, and clerical support duties.