EMT - Basic Non-Emergent

Richmond Ambulance Authority•Richmond, VA

5d•Onsite

About The Position

The Emergency Medical Technician is an integral member of RAA’s Field Operations, delivering expert basic life support across both 9-1-1 and scheduled transport missions. Reporting to the Field Operations Lieutenant, the EMT ensures vehicle and equipment readiness through EVOC-certified operations and rigorous inspections. Operating under Virginia EMT scope and RAA protocols, the EMT performs comprehensive patient assessment, protocol-driven interventions, and safe stretcher and powered-lift techniques. The EMT functions seamlessly within the Incident Command System during large-scale incidents. Committed to continuous quality improvement. The EMT maintains accurate and timely documentation of patient care and CAD updates, participates in data-driven peer reviews, and upholds HIPAA, OSHA, and agency safety standards while consistently demonstrating exemplary professional conduct, including proper uniform appearance, patient confidentiality, and culturally competent, unbiased care on every call.

Requirements

High school diploma or GED
Certified EMT in the Commonwealth of Virginia and current CPR Provider card
Valid Virginia driver’s license with acceptable driving record
Completion of FEMA ICS 100, 200, 700, and 800
Strong communication, teamwork, and decision-making skills
Must be able to sit and or stand for long periods.
Must be able to lift up to at least 50 pounds independently and 150 pounds with assistance
Must have substantial movements of the body, wrists, hands, and or fingers.
Must be able to work in various environmental conditions as well as temperature changes.
Required to have visual acuity to operate motor vehicles and or equipment.
Must be able to perceive the nature of sounds at normal speaking levels with or without correction and receive detailed information through oral communication.
Subject to pre-employment and random drug screening, fingerprint and background checks, and physical abilities testing
Must complete all onboarding and clinical clearance requirements within four (4) months of hire
Must maintain all required licenses and certifications as a condition of continued employment
Comply with all legally mandated vaccinations and health screenings required for healthcare providers under federal, state, or local regulations
Must comply with DMAS and RAA driving standards and maintain DMV eligibility
Must adhere to agency confidentiality policies and ensure security of protected health information (PHI) in compliance with applicable federal and state laws

Nice To Haves

At least one year experience as an EMT in a high-volume EMS system (emergent or non-emergent)
Familiarity with ePCR platforms and CAD systems

Responsibilities

Ensure vehicle and equipment readiness through daily inspections and EVOC-certified operation
Perform safe stretcher transfers and operate powered-lift devices to protect patient and provider safety
Operate within the Virginia EMT-Basic scope of practice and follow all agency protocols, SOPs, and HIPAA requirements
Complete accurate and timely Patient Care Reports (PCRs) and update CAD statuses for all calls
Complete and maintain required Bloodborne Pathogen and OSHA safety training, including annual refreshers
Operate emergency warning devices (lights and sirens) in compliance with agency policy and state law
Demonstrate professional conduct, respectful communication, and unbiased care for all patients
Account for medications in accordance with RAA policy and Virginia Board of Pharmacy regulations
Report equipment malfunctions, safety hazards, or unusual incidents immediately to the Field Operations Lieutenant
Participate in quality assurance reviews and Continuous Quality Improvement initiatives
Commit to ongoing professional development by fulfilling continuing education and internal skill-maintenance requirements
Serve as a patient advocate, ensuring rights and dignity are upheld
Builds positive relationships with transport partners and care facilities
Participate in community outreach, health education, and public safety events representing RAA
Execute pre-planned transport assignments between care facilities or for patients being discharged from the hospital in coordination with the Communications Center
Conducts patient assessments and provides necessary interventions and monitoring of patients while en route in accordance with standing protocol and physician orders
Assist stable patients with ambulation, transfer to stretcher, and secure them for transport
Coordinate timely arrival/departure from healthcare facilities per schedule
Document response exceptions and escalate patterns of inefficiency to the Field Operations Leiutenant