EMS Liaison Paramedic PRN

Texas Health Resources•Plano, TX

2d•Onsite

About The Position

This person will serve as a representative to foster EMS relationships within the community and improve current EMS processes with the Emergency Department. This person will also be responsible to assist in implementing new initiatives to improve EMS processes and relationships with the community, servicing EMS Agencies and ER.

Requirements

H.S. Diploma or Equivalent Required
2 Years recent experience in emergency medical services, pre-hospital emergency medicine or other clinically related discipline Required
EMT-P - Emergency Medical Technician-Paramedic Upon Hire Required
Demonstrated ability to communicate effectively and professionally across disciplines and with a variety of distinct constituents, including patients, guests, staff members, physicians, and volunteers.
Ability to establish and maintain effective working relationships across and beyond the organization.
Must demonstrate exceptional customer service skills and advanced expertise in analyzing organizational needs.
Demonstrated ability to lead a major organizational initiative, accomplish results and achieve measurable organizational outcomes and goals.
Demonstrated ability to influence and coach for results.
Exceptional organizational and project management skills with the ability to handle multiple demands as well as respond to rapidly changing priorities.
Service orientation and demonstrated ability to respond to the needs and emotions of people under stress.
Proficient computer and Microsoft Office skills.

Nice To Haves

Fire Fighter / EMS Paramedic experience Strongly Preferred
LP - Licensed Paramedic Upon Hire Preferred

Responsibilities

Under general direction of program manager, coordinates, monitors, and evaluates technical/quality aspects of emergency medical services activities.
Serves as a liaison with other emergency medical service providers and governing agencies ensuring compliance with regulatory requirements or providing assistance and/or guidance to service providers as necessary.
Acts as a liaison between EMS and ER leadership when needed
Serve as entity representative for Regional and Statewide EMS meetings, conferences and seminars as needed
Participate as needed in city-wide educational symposium for caregivers and EMS agencies as appropriate.
Participate in curriculum, market event and maintain required training records and/or rosters.
Support and assist business growth strategies for EMS services in order to advance the tertiary care facility strategy.
Facilitate team projects related to programmatic growth, which includes serving as a resource and subject matter expert to other Texas Health entities seeking to enhance their EMS services.
Works as a Department and Entity resource/expert in the field of EMS as needed in absence of program manager
Utilize data collection and reporting tools to monitor and evaluate quality metrics as well as report outcomes.
Identify opportunities for improvement in medical response, patient/employee safety, supplies, equipment and new practice methodologies in conjunction with program manager
Work in collaboration with appropriate entity or system representatives to participate in the implementation of solutions to address identified gaps.
Monitoring changes in State/Federal regulations in conjunction with facility leadership
Maintain recommendations regarding new or revised procedures to ensure regulatory compliance d.
Analyze data to identify trends or opportunities for improvement and recommend the appropriate course of action as needed
Utilizes PDSA process for continuous improvement and/or sustained results.
Present training time and cost estimates related implementation of new procedures or guidelines as needed
Manage the approved budget through frequent and regular monitoring.
Participates in hospital initiatives (i.e. fund raising events and community events).
Serves on hospital and system based committees as appropriate.
Maintains current licensure and certification as required by position.
Adheres to hospital and system policies.
Completes mandatory training and annual employee health screening timely.
Maintains safety of the work environment and utilizes appropriate safety techniques.
Recognizes and communicates ethical and legal concerns through the established channels of communication.
Maintains professional growth and development through seminars, workshops, and professional affiliations.
Demonstrates accountability and responsibility by independently completing projects/assignments on time and providing timely responses to requests for information.
Maintains confidentiality at all times.
Performs other work as requested that is reasonably related to the employee's position, qualifications, and competencies.
Responds to others' priorities regarding privacy, confidentiality, safety, physical, psychological, cognitive, religious and social needs; incorporates population-specific safety/infection control measures into patient care; honors worth of humans through unconditional acceptance and respect; appreciates unique meanings and is concerned with understanding others frame of reference; engages family/caregivers in health care situations; uses mutual problem solving and exhibits professional behaviors that help patients and families understand how to confront, learn about, and think about their health and illness; involves a reciprocal, shared approach with resulting decisions acceptable to involved parties; gives reassurance, listens and concentrates on others; Is reliable, available and attentive; communicates a supportive, open, positive and tolerant attitude.
Performs technical skill that are adapted to reflect the population-specific, and developmental of the patient. Provides safe patient care under the delegation of appropriate Physician and competency sign-off. Other duties as appropriately delegated by RN.
Communicates and collaborates with all members of the health care team; incorporates and participates in adopted communication tools; promotes a cost-effective team by judicious use of resources; leads by example by giving priority to doing the right thing for patient care; adapts to changes in workload; demonstrates flexibility related to patient needs, staffing and patient acuity; demonstrates the ability to respectfully listen to others' opinions; collaborates with physicians and interdisciplinary team members to promote safe individualized care.
Actively participates in the Shared Governance model at unit, entity, and/or system level; actively engages in finding solutions for unit, division and/or entity concerns or issues; uses multiple available tools to stay informed of changes, updates and communications; demonstrates the ability to respectfully listen to others' opinions; Collaborates with physicians and interdisciplinary team members to promote safe individualized care.
Participates in change; understands, promotes, and values ed evidence-based practices, quality improvement, and/or research, and utilizes them in practice; follows guidelines and recommendations defined by regulatory or professional practice agencies. Provides daily care that achieves outcome targets for core measures, NPSG, employee satisfaction, patient satisfaction, NDNQI and other unit/organizational metrics; demonstrates commitment to lifelong learning and development; demonstrates a commitment to advancing the professional practice of paramedicine; incorporates ethical principles from the Texas Department of State Health Services EMT Code of Ethics.
Assists in meeting departmental/hospital KPI's related to: Patient outcomes, customer satisfaction, financial performance, organizational effectiveness and community health care.