EMS Dispatcher - Massena, NY

Rochester Regional Health
•$19 - $23•Onsite

About The Position

The EMS Dispatcher is responsible for coordinating patient transport within SLH and St. Lawrence County. Collaborate with St. Lawrence Health leadership, physicians, nurses, etc. to ensure the EMS system is supporting overall patient flow along the continuum of care.

Requirements

  • Remain calm in high-stress situations
  • Coordination of assets to transfer patients in a timely fashion
  • Data entry
  • Basic understanding of computers
  • Ability to communicate effectively.
  • Able to sit or stand and work at a computer keyboard.
  • Ability to effectively communicate both orally and in writing.
  • Close visual acuity viewing a computer screen.
  • Work with equipment and manipulate equipment settings, computer keyboard, etc.
  • Regular and on-time attendance.
  • High School diploma or GED equivalent
  • BLS required at hire, If not AHA, must obtain AHA BLS within 3 months of hire.
  • Valid Driver's License

Nice To Haves

  • NYS EMT Certification preferred
  • healthcare billing and/ or coding

Responsibilities

  • Coordinate patient transportation
  • Communicate with healthcare partners.
  • Ensure timely completion and accuracy of paperwork.
  • Data entry into charting program.
  • Maintain a list of transport requests
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