EMS Compliance Officer

Galveston County Health District•Teaxs City, TX

7d•Onsite

About The Position

Galveston County Health District is seeking an experienced and motivated EMS Compliance Officer to support the Galveston Area Ambulance Authority (GAAA). In this leadership role, you will oversee quality assurance and regulatory compliance activities for emergency medical and non-emergency transport services, ensuring adherence to state and federal requirements, medical protocols, and patient care standards. You will also provide supervision, training support, and quality improvement initiatives that promote excellence in patient care and operational performance.

Requirements

Associate degree in science, arts, or a related field required
Current Texas Paramedic with at least five (5) years of EMS operations experience, including three (3) years in a leadership role overseeing an EMS team, and no unresolved DSHS complaints; OR Current Texas Registered Nurse (RN) with at least four (4) years of full-time emergency care experience and an active Texas RN license.
Experience managing an EMS quality assurance program and/or coordinating EMS training programs
Knowledge of EMS protocols, medical terminology, state laws, and quality improvement principles
Strong leadership, communication, and customer service skills
Proficiency with Microsoft Office applications
Ability to exercise sound judgment, maintain confidentiality, and work independently
Valid driver's license and satisfactory driving record
Must meet immunization, background check, and drug/alcohol screening requirements
Equivalent combinations of education and experience may be considered

Nice To Haves

Bachelor's degree preferred
EMS Instructor or Coordinator certification preferred

Responsibilities

Develop and implement EMS quality assurance programs in collaboration with the EMS Medical Director and Chief of EMS
Ensure compliance with federal, state, and local regulations, protocols, and patient care standards
Monitor patient care reports and oversee documentation quality and HIPAA compliance
Ensure medications, equipment, supplies, and personnel certifications remain current and compliant
Investigate patient care complaints and report findings to EMS leadership
Recommend and support training initiatives based on quality assurance findings
Coordinate research projects and quality improvement activities
Supervise the EMS Quality Assurance Analyst and assist with hiring, training, coaching, and performance management
Approve timesheets, leave requests, and personnel forms
Collaborate with EMS leadership to promote quality improvement and employee development
Participate in public health emergency response activities and other duties as assigned