EMS and Community Educator

Advocate Health and Hospitals Corporation•Hartford, WI

About The Position

The EMS and Community Educator builds effective partnerships with Emergency Department and hospital leadership and works collaboratively to improve EMS program outcomes, strategic planning, and goal achievement. The role serves as a liaison and resource for out-of-hospital care providers, community members, public officials, technical colleges, supported hospitals, and medical staff to improve cooperation and continuity of care and develop advanced patient care education and delivery systems. The position ensures EMS program goals and objectives are met. In cooperation with the EMS Medical Director, it standardizes operations, education, protocols, budgeting, equipment, medical direction, and policies and procedures. The educator plans, coordinates, and implements emergency medical services education programs that comply with state and national standards, and develops training outlines and objectives. The role maintains service standards and partnerships with regional EMS providers and other affiliates, updates leadership on plans and activities, and addresses concerns and conflicts while communicating findings and resolutions. With direction and approval from the EMS Medical Director, the educator maintains a field presence to provide on-scene medical direction, assess protocol and policy compliance, observe patient care quality, and serve as a medical resource, provider, and teacher. Skill competencies are evaluated and approved by the EMS Medical Director. The position is salaried, full-time, and requires 40 hours per week, with travel and potential exposure to weather and road hazards.

Requirements

Associate's degree in Nursing, Emergency Medical Services, or a related field.
Typically three years of experience in paramedicine or nursing with significant teaching experience.
Registered Nurse license issued by the state in which the team member practices.
Wisconsin EMT Intermediate license, or EMT Paramedic license issued by the state in which the team member practices.
NREMT-Intermediate certification.
Basic Life Support for Healthcare Providers certification from the American Heart Association.
Advanced Cardiac Life Support certification from the American Heart Association, to be obtained within zero months unless the department leader determines it is not required.
Valid driver's license and an acceptable driving record under Aurora policy and standards.
EMS instructor coordinator certification, or ability to obtain it.
Wisconsin Critical Care Paramedic endorsement for Paramedics.
Knowledge of Wisconsin EMS System components, statutes, codes, guidelines, technical college system, and EMS education.
Leadership, initiative, personal management, decision-making, team-building, customer service, and conflict-resolution skills.
Strong Microsoft PowerPoint, Excel, and Word skills.
Knowledge of modern telecommunications equipment, including data and telemetry transmission.
Planning, physician relationship, project management, and interpersonal skills.
Ability to sit, stand, walk, lift, squat, bend, twist, and reach above the shoulders throughout the workday.
Speaking and hearing abilities sufficient to communicate and instruct classes.
Ability to travel and operate equipment necessary to perform the job.

Responsibilities

Build strong partnerships with Emergency Department and hospital leadership.
Collaborate to identify best practices and improve EMS program outcomes, strategic planning, and goal achievement.
Act as a liaison and resource among out-of-hospital care providers, the community, public officials, technical colleges, supported hospitals, and medical staff.
Ensure EMS program goals and objectives are met.
Work with the EMS Medical Director to standardize program operations, education, protocols, budgeting, equipment, medical direction, and policies and procedures.
Plan, coordinate, and implement emergency medical services education programs that meet state and national standards.
Develop training and education outlines and objectives.
Establish and maintain service standards and partnerships with regional EMS providers and other healthcare and non-healthcare affiliates.
Provide leadership with updates on plans, programs, and activities.
Review and address concerns, resolve conflicts, and report findings and resolutions to involved parties.
Under the EMS Medical Director’s direction and approval, provide on-scene medical direction in the field, assess compliance with protocols and policies, observe patient care, and serve as a resource, medical provider, and teacher.