EMR, Training Specialist III

UF Health • Jacksonville, FL

22d

About The Position

The Enterprise Epic Training Specialist III Principal, relating to their supported application(s) and for all UF Health locations, participates in and leads new and ongoing training projects; is responsible for coordinating all phases of Epic training for upgrades, new projects, new users, and ongoing support and education, to include curriculum development and MST/ACE environment build; collaborates with Informatics and Application teams; guides and is responsible for efficient and effective training by Certified and Credentialed Trainers and Super Users. The Training Specialist must have a clear and full understanding of Epic system functionality and/or departmental workflows as they relate to the supported Epic application(s). The Training Specialist must have strong planning, analytical, communication, leadership and relationship skills and maintain a flexible schedule to meet customer needs. The Training Specialist supports the application(s) at all UF Health locations based on need and as assigned by their manager.

Requirements

• Ability to work independently in a team-oriented, high-productivity environment
• Strong verbal and written communication skills with the ability to engage effectively with customers and leadership
• Demonstrated ability in decision-making, change management, and facilitating transitions
• Proven ability to manage multiple projects simultaneously
• Ability to mentor and guide team members and peers
• Ability to represent the organization as a knowledgeable Epic subject matter expert
• Familiarity with information flow within a major healthcare facility
• Proficiency with Microsoft Office applications and training software
• Epic Principal Trainer status
• Application Curriculum Certification
• Training Environment Build Certification
• (Certifications required within six (6) months of hire or transfer into role)
• Three (3) to five (5) years of experience in application training and/or curriculum planning and development
• Bachelor’s Degree from an accredited college or university and three (3) years of relevant work experience required
• An equivalent combination of education and/or relevant work experience may be considered in lieu of a Bachelor’s Degree

Nice To Haves

• Experience developing Epic training environments
• Curriculum planning and development for new workflows
• Experience managing people

Responsibilities

• Lead enterprise-level upgrades and new project initiatives
• Coordinate Epic training programs and ongoing enterprise education
• Design and maintain training environments and curriculum for clinical and non-clinical users
• Collaborate with Clinical and Business Analysts, stakeholders, and training leaders to improve programs
• Serve as liaison between application teams, training specialists, credentialed trainers, and super users
• Supervise, mentor, and develop training specialists within assigned applications
• Train and manage Credentialed Trainers and Super Users across supported departments
• Perform additional duties as assigned within role scope

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees