Training Specialist III

Chickasaw Nation Industries, Inc.

5d•$95,000 - $120,000•Remote

About The Position

The Training Specialist executes the activities of the Centers for Disease Control and Prevention (CDC), Center for Global Health (GHC), Informatics and Information Resources Office (IIRO) Overseas Business Management System (OBMS) project. Will develop and deliver a variety of training programs supporting the OBMS portfolio of applications, to an international audience serving all CDC Overseas Offices. This position is remote. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

Requirements

Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property.
Operational knowledge and understanding of CDC systems and standard software.
Ability to develop and implement wide variety of training programs, including developing and conducting training and evaluation sessions in a classroom setting with enthusiasm and clarity.
Versatile and advanced knowledge of proven training methods and techniques related to subject matter.
Interdisciplinary Understanding: Ability to bridge the gap between IT specialists and public health professionals, facilitating effective communication and collaboration between these two disciplines.
Assessment Skills: The ability to analyze the needs of clients and organizations to tailor training programs that address specific challenges and objectives.
Problem-Solving: A consultant should be adept at identifying and solving problems within an organization, offering practical and effective solutions.
Adaptability: Given the dynamic nature of international policy and public health initiatives, being adaptable to change and open to new ideas is essential.
Adapt to Change: Given the dynamic nature of international business environments, being adaptable to change and open to new ideas is essential.
Digital Skills: Proficiency in using technology and digital tools for training delivery, collaboration, and communication.
Ability to provide ongoing user support, troubleshoot issues, and address challenges related to the adoption and use of health IT systems.
Skilled proficiency in the use of Microsoft Office Suite (i.e., Word, PowerPoint, Excel, Outlook, etc.) with ability to quickly grasp specialized software programs.
Excellent written and verbal communications skills with ability to prepare quality course materials and presentations.
Exceptional skills in researching, writing, reviewing and editing technical training materials and methods.
Excellent interpersonal relations skills with ability to effectively interact with others in the performance of assigned duties.
Ability to meet deadlines and work under pressure.
Ability to work both independently and in a team environment.
Bachelor's degree (B.A.) at minimum in related field of study with 7 or more years’ experience in systems training and curriculum development.
Capability to provide remote training and support for international users, considering different time zones and cultural nuances.
Proficiency in using technology and digital tools for training delivery, collaboration, and communication in a variety of programs such as SharePoint, Zoom, Teams, Adobe Campaign, Planner, MS Forms, Adobe Create Cloud, MS List, MS Office Suite, HHS Learning Portal.
Prior experience developing and presenting system training to international audiences required.

Nice To Haves

Additional training or certification in Instructional Design and Blended Learning techniques desired.
Prior experience implementing ADDIE training development and Kirkpatrick learning assessment methodologies.

Responsibilities

Implements curriculum and content focused on system benefits and value, and integrated with program communications efforts, teaching Overseas Offices and GHC headquarters staff how to effectively use the system and maximize the benefits of using OBMS in their operations.
Executes IT adoption activities as required by the project, such as but not limited to, delivery and management of training communications, plans and organizes meetings, drafts communication materials such as fact sheets, job aids, instructional guides, Web content, briefings, and presentations, creates and delivers training materials, performs demonstrations, arranges logistics and other events in order to engage and inform stakeholders.
Executes the development and organization of performance metrics to assess and evaluate change adoption and utilization of changed functions and/or systems.
Applies evaluation methodologies to regularly assess effectiveness and sustainability of change management strategies and activities.
Collects and analyzes feedback, diagnoses any gaps and remaining resistance, and identifies process improvements.
Conducts and/or reviews IT training needs assessments.
Formulates statements of training problems based on needs assessment and determines training objectives.
Devises plans of action for addressing/ resolving assessed needs.
Determines best training and media approach for accomplishing training objectives.
Incorporates proven training techniques incorporating employing virtual, asynchronous, synchronous, or in-person methods.
Designs, implements, and implements training curriculum.
Prepares student materials (i.e., course manuals, workbooks, handouts, tests, laboratory exercises, etc.).
Prepares instructor materials (i.e., course outline, background material, training aids, etc).
Conducts training sessions (i.e., formal classroom courses, workshops, seminars, webinars, etc.).
Implements and administers written and practical post training assessment.
Writes performance reports to evaluate performance of trainees.
Designs/implements course completion certificates and course critique forms.
Conducts post training evaluation surveys to identify the effectiveness of training.
Reviews training course content and methods of training.
Revises course structure and/or materials, as needed, for improved quality of training programs.
Works with Learning Management System (LMS) Administrator to create, implement, and modify course content in the Health & Human Services Learning Portal.
Executes emerging program needs and priorities.
Other duties may be assigned.