EMR Platform Owner

Metro Vein Centers

1d•$120,000

About The Position

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs. With over 70 clinics across 8 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About Metro Vein Centers Metro Vein Centers is a rapidly growing, multi-site specialty healthcare organization focused on delivering exceptional patient care through operational excellence, technology enablement, and scalable clinical systems. We are modernizing our enterprise EMR and clinical systems ecosystem to support the next phase of growth across clinical operations, patient experience, revenue cycle, analytics, and workflow automation. We are seeking a highly operational, systems-oriented leader to serve as the long-term owner of our EMR platform and adjacent clinical systems infrastructure. This is not a traditional healthcare IT administration role. The ideal candidate thinks like a product owner and operator — someone who can continuously improve how care delivery functions through technology, workflows, automation, and operational design.

Requirements

Experience owning, leading, or optimizing EMR/EHR platforms in a multi-site ambulatory healthcare environment
Strong operational mindset with demonstrated experience improving workflows and systems adoption
Experience working cross-functionally with clinical operations, revenue cycle, analytics, and technical teams
Ability to translate operational challenges into scalable systems solutions
Experience leading or supporting complex healthcare technology implementations or transformations

Nice To Haves

Specialty practice or ambulatory care experience strongly preferred
Experience with EMR migrations or enterprise platform modernization initiatives
Experience in high-growth or multi-site healthcare organizations
Familiarity with healthcare operations KPIs, revenue cycle workflows, and provider productivity metrics
Experience working with integrations, APIs, reporting ecosystems, or operational analytics platforms

Responsibilities

Own the long-term roadmap for the enterprise EMR and clinical systems ecosystem
Define and continuously improve future-state workflows across clinical operations, scheduling, intake, documentation, billing, and patient engagement
Establish governance standards for EMR workflows, configurations, integrations, and operational change management
Evaluate platform capabilities, integrations, and optimization opportunities
Serve as the primary business owner for the EMR and related operational systems
Lead the organization’s EMR transition initiative from vendor selection through implementation and post-go-live optimization
Coordinate cross-functional stakeholders across operations, clinical teams, revenue cycle, analytics, and technology
Partner with external consultants, implementation vendors, and EMR partners
Drive implementation planning, migration readiness, workflow alignment, testing, adoption, and stabilization activities
Ensure operational continuity and provider adoption throughout the transition
Coordinate legacy EMR wind-down efforts, including transition planning, data archival needs, vendor communication, and post-conversion support.
Partner with clinical and operational leadership to improve provider workflows, clinic throughput, documentation efficiency, and operational consistency
Identify opportunities to reduce administrative friction and automate manual workflows
Collaborate with revenue cycle leadership to optimize authorizations, coding, billing, denial management, and eligibility workflows
Standardize workflows across clinics while balancing operational flexibility where appropriate
Develop KPI frameworks and operational reporting tied to platform performance
Partner with analytics and engineering teams to support reporting, interoperability, and data governance initiatives
Manage relationships with EMR vendors and third-party integration partners
Support scalable onboarding of future clinics, providers, and acquisitions
Help shape long-term enterprise architecture decisions related to clinical systems and operational platforms
Own system administration and governance (in partnership with IT Director), including SOPs around user security access, role-based permissions, system updates, configuration changes, enhancement requests, and ongoing optimization to ensure platforms remain secure, compliant, and aligned with business needs.