Singles Empowerment Coach

The Samaritan Inn•McKinney, TX

4d•Onsite

About The Position

The Samaritan Inn is a comprehensive homeless program that helps willing people gain dignity and independence. The Empowerment Coach is responsible for providing comprehensive case management services to single residents, supporting their progress toward self-sufficiency and long-term stability. This role includes conducting assessments, developing and monitoring individualized case plans, coordinating care with community partners, and offering crisis intervention as needed. The Empowerment Coach maintains consistent communication with residents and agency staff to ensure holistic, compassionate support while ensuring timely and accurate documentation. If you are committed to making a meaningful difference and thrive in a fast-paced, resident-centered environment, we welcome your application.

Requirements

Minimum of a bachelor’s degree in social work, Sociology, Psychology, or a related field.
At least two years of case management experience.
Strong understanding of homelessness and the factors influencing housing instability.
Excellent problem-solving and reflective listening skills.
Strong empathy, patience, and professionalism when working with vulnerable populations.
Effective verbal and written communication skills across diverse groups.
Ability to stay focused and composed in a fast-paced, dynamic environment.
Ability to recognize and cope with symptoms of crisis and stress in self and others.
Basic proficiency in Microsoft Office and database management.

Nice To Haves

Professional licensure (LSW or LMSW) or eligibility preferred.
Experience in case management within a shelter, housing, or homeless services setting.

Responsibilities

Provide comprehensive case management services, including intake assessments, goal setting, treatment planning, money management support, advocacy, referrals, and ongoing progress monitoring from intake to exit.
Meet weekly with assigned residents to assess needs, support goal progress, and adjust case plans as needed.
Coordinate with external agencies and service providers to ensure continuity of care and information sharing; obtain and maintain resident records.
Deliver timely documentation, including case notes, outcome evaluations, contact sheets, and service reports.
Provide crisis intervention services to residents when necessary.
Communicate resident needs and concerns clearly and professionally with Program Staff.
Provide referrals and liaise with other agencies on behalf of residents, including disqualified residents when applicable.
Attend weekly clinical meetings and contribute to multidisciplinary discussions.
Remain available beyond scheduled work hours for occasional questions or support needs from the Program Specialist.
Perform other duties as assigned by the supervisor.