Employment Support Specialist

Bernalillo County•Albuquerque, NM

2d•$47,445 - $74,901•Hybrid

About The Position

The Employment Support Specialist provides para-professional, technical, and administrative support across various human resources functions, including employment, compensation, benefits, onboarding, and training. Responsibilities include screening applications, coordinating hiring and personnel actions, maintaining records, and supporting employees and departments with human resource processes. This role ensures accuracy and efficiency in processing employment-related transactions while delivering responsive customer service to internal and external stakeholders.

Requirements

High School Diploma or GED.
Five (5) years of related work experience in general Human Resources.
Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.

Nice To Haves

Any equivalent combination of related education and/or experience may be considered for the above requirements.

Responsibilities

Provide administrative and technical support in assigned human resource areas such as employment, compensation, training, and benefits.
Screen job applications, refer qualified candidates to departments, process employment actions, and assist employees with forms for record changes.
Maintain, verify, and update employee records; ensure accurate entry of data in HR systems.
Assist in onboarding of new hires, including scheduling and conducting orientation workshops.
Prepare reports, correspondence, memos, and spreadsheets using various software tools; enter and analyze HR data.
Schedule pre-employment drug screens, background checks, and other pre-hire requirements as needed.
Assist with the administration of driver’s license, CDL, and safety-sensitive position requirements, including compliance tracking and testing.
Coordinate and process promotions, transfers, and other personnel actions in compliance with County procedures.
Respond to inquiries from employees, applicants, and the public regarding HR procedures, policies, and job opportunities.
Support job fairs and other recruitment activities as part of the County’s outreach and hiring efforts.
Provide training support and functional guidance to other HR staff as needed.
Assist with retirement eligibility calculations and process associated documentation.
Perform general administrative tasks such as filing, data entry, record keeping, copying, and scheduling appointments.
Answer multi-line phones, take messages, route calls, and assist walk-in visitors with employment-related inquiries.