Employment Specialist

Ballad Consulting Group•Edmonton, AB

6d•Onsite

About The Position

Ballad Group is seeking an Employment Specialist to play a key role within their WERC program. This program is designed to train Albertans to meet dynamic job demands across multiple industries. When appropriate, participants receive paid job placements to apply their newly acquired skills. The Employment Specialist will be responsible for developing, recruiting, and managing partnerships within the employment sector in the Edmonton and surrounding region of Alberta to ensure quality job placements for WERC program participants. This role requires strong relationship-building, communication, entrepreneurial, and self-starter skills to identify new employment opportunities, match employers with participants, and understand participant profiles to meet evolving needs. As the primary resource for the Edmonton office, the Employment Specialist will build credible and meaningful relationships with participants and stakeholders, maintaining strict confidentiality and working closely with WERC staff to identify opportunities and resolve concerns. Business development efforts will primarily focus on the Edmonton area.

Requirements

Proven experience collaborating with diverse individuals and groups.
Proven experience building and maintaining relationships with internal and external stakeholders.
Proven experience providing practical guidance for successful work placements.
Intermediate skill level in Microsoft Office (Word, Outlook, PowerPoint, Excel).
Intermediate skill level working in online database tools.
Exemplary verbal and written communication skills.
A genuine desire to build relationships with various client population groups, employers, and internal/external stakeholders.
Exceptional client service with the ability to present ideas and/or services to individuals and groups.
Able to take initiative and be resourceful in seeking out placement opportunities, including the ability to reach out and make connections.
Highly professional, driven, charismatic, reliable, and confident individual.
Must have a valid driver’s license.

Nice To Haves

Post-secondary education is an asset.
Prior experience in job placement and/or building customer relationships is preferred (an equivalent combination of education and professional experience will be considered).
Experience with pre-employment strategies and knowledge of the local labour market are considered assets.
Exposure to diversity and inclusion programs is an asset.

Responsibilities

Develop and implement a business development strategy to attract employers and agencies aligned with Ballad and the WERC program, promoting activities internally and externally.
Source and finalize quality placements that benefit both participants and employers.
Collaborate with program staff to identify employers and participants for successful job matches.
Deliver a set number of job placements per month while managing employer relationships for up to 90 days and beyond.
Provide pre-employment support in resume and cover letter development, application assistance, and interview preparation.
Assess potential employers for alignment with participants’ skills, qualifications, and goals.
Coordinate job placement details, including hours, wages, and benefits, between participants and employers.
Maintain awareness of current employment opportunities and labour market trends.
Address attitudinal barriers and work to remove stigmas associated with employment for non-traditional candidates.
Represent Ballad at career fairs, trade shows, and other events as required.
Maintain accurate and up-to-date information in Ballad’s database and tracking reports.
Connect participants with employers for work experiences and job placements.
Provide input for active service management to ensure client success.
Follow up and complete associated reporting.
Perform general administration and other duties as assigned.