Employment Specialist (85873)
About The Position
The goal of the Supportive Services for Veteran Families (SSVF) program is to end and prevent Veteran homelessness in Santa Clara County. Participants receive individualized case management and targeted financial assistance in accordance with Progressive Engagement, Harm Reduction, and Housing First models of service. The SSVF Employment Specialist supports this goal by providing employment support to Veterans such as resume building, job searching, interview prep and more. The Employment Specialist is responsible for ensuring that HomeFirst creates relationships and partnerships with employment partners in the community to better support our Veterans. The Employment Specialist will assess Veteran’s employment needs at point of intake and throughout enrollment, assist Veterans in securing employment, and resolve barriers to employment access.
Requirements
- Bachelor’s degree in Social Work or a related human services field preferred and a minimum of 1 year of relevant work experience
- US Military Veteran is desired but not required
- Ability to quickly build trust and rapport in interpersonal relationships
- Strong written and oral communication skills
- Exceptional listening, critical thinking, and problem-solving skills
- Experience in utilizing basic office software: MS Word, Outlook, PowerPoint, Excel
- Strong facilitation and mediation skills
- Ability to develop and maintain relationships with community partners and outside agencies
- Ability to manage multiple projects concurrently and be flexible with priorities
- Ability to make quick and sound decisions
- Demonstrated ability to develop and maintain priorities and meet established deadlines
- Exceptional organizational skills
- High level of flexibility and ability to prioritize appropriately
- Ability to work with people of diverse socio-economic and cultural backgrounds
- Understanding of PTSD
- Understanding of fair housing law and tenants’ rights and responsibilities
- Understanding of and sensitivity to the needs of the homeless
- Understanding of and sensitivity to the needs of the Veterans
- Understanding of and strong adherence to social work ethics
- Valid CA driver license and auto insurance
- Ability to be added to HomeFirst Insurance
- Reliable personal vehicle
- Ability to lift up to 30 lbs. on occasion
- Ability to visit clients in the community, which may require walking upstairs
Nice To Haves
- US Military Veteran is desired but not required
Responsibilities
- Research job leads online, in newspapers, and through agencies and resources, and makes these leads available to clients
- Keep up-to-date regarding job fairs and Internet resources
- Assist participants in assessing their job skills for positions
- Instruct in job seeking, application procedures, resume writing, interview preparation and job retention skills and attitude
- Provide job search/career information workshops and presentations
- Facilitate employment/hiring events, such as job fairs and on-site job interviews with employers
- Develop employment opportunities for Veterans through networking, offering program education to employers, and other means
- Share employment resources with SSVF case management team
- Work with case managers and clients to develop and implement employment goals in the individual case management plan and provide support to help the clients achieve their goals
- Meet regularly with program participants and case managers at a frequency determined by the clients’ needs
- Assist employers to develop techniques to effectively supervise consumers and work to maintain satisfactory HomeFirst/employer relationship
- Provide appropriate referrals to other community services
- Assist with other duties assigned
- Document via HMIS all Health Care Navigator activity within 3 business days and maintain all other case file paperwork and documentation
- Communicate regularly with other staff and service providers via email, incident reports and briefings
- Effectively utilize case conferencing and supervision to support Employment Specialist work
- Attend all meetings and required trainings as relevant to this position
- Assist with other duties assigned
Benefits
- Professional growth opportunities within the organization
- 100% medical coverage for employees with an opportunity to add dependents for a shared cost
- 401k match up to 4%
- 12 observed holidays
- PTO accrual begins with 120 hours annually and increases with tenure
- 4 hours of Civic Engagement PTO provided annually
- Access to our Emergency Assistance Program (EAP) services
- Pet insurance options available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
