Employment Specialist

Prospect Human Services Society•Edmonton, AB

6d•CA$54,000 - CA$58,000•Hybrid

About The Position

Prospect Human Services is dedicated to identifying situations where groups of individuals are facing challenges with full participation, and developing the services and supports necessary to break down those barriers. Our current portfolio provides support to both individuals and employers to fully integrate our community and our workforce. Prospect strongly believes in its five brand pillars and is looking for great candidates who share the same beliefs: Enthusiastic, Professional, Innovative, Inclusive, Collaborative.

Requirements

Intermediate skill level in Microsoft Office (Word, Outlook, PowerPoint, Excel); previous experience in other sales applications (CRM, record keeping) are considered assets
Exemplary verbal communication with strong business writing skills
A genuine desire to build differing levels of relationships with varying client population groups, Employers, and internal/external stakeholders
Exceptional client service with the ability to present ideas and/or services to individuals and groups
Able to take initiative and be resourceful in seeking out placement opportunities, including the ability to reach out and make connections
Highly professional, driven, charismatic, reliable, and confident individual who thrives under pressure
All employees must pass a background check.
Must have a drivers license and access to a reliable vehicle.
All employees must be flexible to work on-site as well as remotely, based on position and program requirements.

Nice To Haves

Post-secondary education is preferred
Past experience with pre-employment strategies and knowledge of the local labour market are considered assets
Exposure to diversity and inclusion programs is an asset

Responsibilities

Work in partnership with clients from a variety of demographics to identify job targets and match client skill sets with the right job and employer
Support clients in an assertive job search following a rapid job placement model
Delivers a set number of placements per month as per program requirements
Provides pre-employment support such as: resume/cover letter development, assistance in the application process and interview preparation for clients on a case by case basis
Assesses potential worksites for suitability through research centered around job availabilities and alignment with client skills, qualifications and goals
Coordinates placement details such as hours of work, wages and benefits between clients and employers on a case by case basis
Coordinates placement details with clients and other internal departments such as Service Coordinators, Employment Retention Specialists, and Administration
Follows up with existing employer contacts to gauge current success and future opportunities
Create long lasting partnerships with employers to enable multiple placement opportunities for clients
Makes cold calls, emails, visits and conducts informational meetings with potential employers based on our business development model and client needs
Works with employers to solve workforce shortfalls by educating them on how to access, recruit and retain skilled labour outside the traditional labour pool
Understanding of current employment opportunities and labour market trends
Acts as a representative to address attitudinal barriers, works to remove stigmas attached to employment and people outside the traditional labour pool
Represents Prospect at career fairs, trade shows and other events as required
Maintains accurate and up to date information in the CRM database and weekly EPS tracking reports and other reports, as required