Employment Specialist IPS CSP

Goodwill Industries of Southeastern Wisconsin, Inc.•Milwaukee, WI

16h•Hybrid

About The Position

The Employment Specialist IPS CSP is responsible for developing employer partnerships to identify job opportunities, market skills and strengths of job seekers, address employer needs and organizational cultures to assist individuals in reaching their goal of community employment.

Requirements

Bachelor’s Degree required
Minimum of 1 year experience
1000+ hours experience working with individuals with severe and persistent mental illness
Must have a valid Wisconsin Driver's license, a vehicle and insurance coverage
Effective computer skills for reporting, communication, information gathering and presentation purposes

Responsibilities

Plans and manages own work to reliably complete routine job responsibilities and special assignments.
Serves as a team member or subject matter expert on formal or department projects.
Engages in change affecting her/him, communicating appropriately with supervisor.
Follows through on learning, skill building, and practice necessary to adapt to change.
Uses skills to solve problems of routine complexity; able to identify root cause, interpret data, and resolve issues.
Works in compliance with established procedures.
Serves as an ambassador for Goodwill in the wider community.
Participates in volunteer opportunities as schedules and interest permit.
Develops employer partnerships to identify and customize job opportunities for individuals in the program.
Markets skills and strengths of people served and program support services.
Acts as liaison with employers, public and private employment agencies and other Goodwill staff to develop job opportunities.
Collaborates with individual and Treatment Team to develop and implement the Recovery Plan of Care/Plan of Care to accomplish goal of community employment or supported education.
Develops working relationships and collaboration with colleagues across Goodwill business units who are similarly focused on business development, placement or community outreach, identify and pursue job leads for individuals; develops the ability to cross sell for other Goodwill business units, in Mission Services and Mission Operations.
Independently organizes and multi-tasks weekly activities and requirements to manage a caseload of 20-30 individuals authorized to receive placement services and provide services according to contract including job preparation, development, placement and retention services.
Maintains all necessary records including progress reports and detailed client record entries.
Provides counseling and guidance in the areas of: Career exploration, advocacy, personal grooming, financial, job seeking skills, problem-solving, community resources, and other resources and areas which may affect employment.
Functions as a case manager.
Assists newly employed individuals in the orientation to the employer’s policies, procedures, products, services, standards, fringe benefits, and opportunities as needed.
Provides on-the-job training, job coaching, and/or other employment related support services as needed to elicit regular feedback from employers for successful closure and retention services for individuals we serve.
Provides job retention and systematic instruction services.
Targets behavior or work conditions that are problematic to the individual consumer and develops a plan to reduce target behavior or remedy the situation on the job.
Provides educational, problem solving/supportive techniques to individual consumers, family members, referral sources and employers to meet workplace needs.
Communicates and effectively builds professional working relationships with the referral and funding sources and significant others to coordinate effective services.
Promotes and markets Goodwill programs in the community through transition and provider fairs, employer outreach, site visits and other events to provide education on services and support business development activities.
Provides ongoing support, training and assistance to employers.
Maintains a safe and orderly work environment.
Completes other duties/responsibilities as assigned.