Employment Specialist 2 (BES2) – Limited Duration Opportunity in Tillamook

State of Oregon

8d • Onsite

About The Position

This limited duration position is scheduled to end on or before June 30, 2027. This position may be extended beyond this date. Limited duration appointments are regular status and benefits eligible. At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences. Please let us know if you need a reasonable accommodation. Join a passionate team at WorkSource Oregon (WSO) within the Oregon Employment Department, where we help some of Oregon’s most underserved populations access the resources they need to move forward in life and work. As an Employment Specialist, you’ll play a vital role in empowering individuals, supporting employers, and collaborating with a wide network of partners including the Oregon Department of Human Services (ODHS), local workforce boards, and community organizations.

Requirements

• Two years’ experience providing customer service, which included requesting and reviewing information, documentation, and deciding an action based on the information. Examples of qualifying experience are eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the above stated experience.
• Two years of education or experience. Listed above are examples of acceptable experience.
• 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience.

Nice To Haves

• Commitment to valuing diversity and promoting inclusion.
• Multi-tasking: Ability to attend to multiple tasks simultaneously and enthusiastically, deliver high quality work on time and remain productive and calm in pressured environments.
• Customer Focus: Ability to professionally interact with a high volume of diverse customers providing service that exceeds the customers’ expectations.
• Resilience: Ability to be comfortable with changing or uncertain environments. Ability to remain professional, calm, and adapt communication style with diverse customer needs or customers that are frustrated, upset or critical.
• Working with Information: Ability to efficiently and effectively use data, critical thinking, and analytical reasoning to gather information and apply laws, rules and policies to solve problems and make decisions. Ability to comply with requirements regarding sensitive and confidential data.
• Coachability: Recognizing that co-workers, leads and managers will need to offer support in various ways including pointing out mistakes in a constructive manner.
• Adaptability: Ability to be comfortable with changing or uncertain environments.

Responsibilities

• Meet one-on-one with Oregonians to assess their transferable skills, interests, and employment goals.
• Provide referrals and access to services such as STEP support, work experience opportunities, GED/high school completion programs, training, and community-based resources.
• Help identify and address obstacles to employment, offering solutions and support to overcome them.
• Use program data systems to monitor activities, attendance, and outcomes to ensure success.

Benefits

• A workplace that balances productivity with enjoyment and encourages learning and mentoring.
• Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.
• Work/life balance, 11 paid holidays a year, and a competitive benefits package.
• Public Service Loan Forgiveness opportunity!
• Get There - Oregon’s easy-to-use carpool matching tool and trip planner.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees