Intake Specialist - HSG Limited Duration

CAPECO Community Action Program of East Central Oregon•Pendleton, OR

15h•Onsite

About The Position

CAPECO is a diverse group of people who are committed creating a thriving community by providing education, resources, and services dedicated to eliminating poverty and contributing to the success of our community members. We hire people from all walks of life not because we must, but because we know it makes us stronger. If you share our passion for community, then we would love to meet you! POSITION OVERVIEW: Processes client applications and determines eligibility for housing programs. Maintains accurate client files that require retention of supporting documentation. Enter client information into database. Prepare reports identifying numbers served and funding utilized based on assistance provided.

Requirements

A two-year college degree, which can be substituted for three years of relevant work experience.
Excellent communication, interpersonal, and customer service skills and legible handwriting.
Must be detail oriented and able to work independently with speed and accuracy.
Must be able to transition from one application to another based on demand for services.
Previous experience interviewing and/or determining client eligibility or customer service environment will be considered.
Computer experience and have a working knowledge of Word and Excel.
Must pass a criminal history background investigation; however, a conviction of a crime may not necessarily disqualify an individual from this position.
CAPECO is a drug free workplace and pre-employment drug screening will be required.
Due to federal funding, our drug screenings include the use of marijuana.

Responsibilities

Works directly with clients to gather their information and documents necessary to complete the file.
Conducts detailed eligibility assessments for rental assistance.
Determines level of need and assistance amounts.
Maintain accurate client records, both physical and digital.
Ensure timely and accurate completion of reports.
Performs other duties as assigned.