Employment Services Client Success Manager
MCI Careers•,
•$100,000 - $250,000•Onsite
About The Position
MCI is seeking an experienced Client Success Manager to join their team. This role focuses on strengthening client relationships, driving revenue, and supporting long-term growth within the staffing industry. The ideal candidate will have a background in staffing services, with proven abilities in managing client accounts, generating leads, and delivering exceptional service. To be considered, candidates must complete a full application on the company careers page, including screening questions and a pre-employment test.
Requirements
- 5+ years of experience as an Account Manager, Account Executive, or Sales Executive.
- Background working with staffing service agencies such as Randstad, AppleOne, Robert Half, Allegis, Kelly Services, Adecco, or Manpower.
- Strong understanding of sales cycles, lead generation, and B2B marketing.
- Demonstrated sound judgment and decision-making abilities.
- Highly self-motivated, accountable, and results-oriented.
- Excellent interpersonal, verbal, and written communication skills.
- Proven ability to build trust and collaboration across business relationships.
- Strong organizational skills and attention to detail.
Responsibilities
- Maintain and grow relationships with existing accounts, ensuring long-term success and satisfaction.
- Lead the implementation of new accounts, ensuring smooth onboarding and activation.
- Identify and pursue new business opportunities through data mining, networking, and outreach.
- Qualify leads and coordinate handoff to appropriate sales team members for conversion.
- Confidently communicate the organization’s capabilities and value proposition via phone and email.
- Develop and nurture a pipeline of business development leads from initial contact to closed status.
- Provide leadership and guidance on client engagement strategies within the region.
- Offer performance management and mentorship to direct reports.
- Provide insights and recommendations on business opportunities, particularly in infrastructure-related services.
Benefits
- Paid Time Off
- Paid holidays
- Supplemental health coverage through Blue Cross
- Life Insurance
- Accident and critical illness insurance
- Career Growth opportunities
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
