Employment Development Specialist

ServiceSource, Inc. • Oakton, VA

1d • Hybrid

About The Position

The Employment Development Specialist develops community employment opportunities and provides community-based job development and advancement support for people with disabilities. The specialist works in consultation with the Supported Employment team throughout each individual’s employment process, helping participants find, maintain, and advance in meaningful community employment.

The role includes assessing participants’ strengths, interests, career goals, and support needs; building relationships with employers and community partners; and providing job coaching, follow-along services, and travel training. The specialist also completes employment plans, participant reports, case notes, and billing documentation. The position requires local travel throughout Northern Virginia, potentially up to 50% of the time, and flexibility to work evenings and weekends when needed. The schedule is described as full-time at 40 hours per week and flexible/hybrid, though the posting also refers to a flexible part-time schedule.

Requirements

• High school diploma or GED required.
• At least one year of related human-service experience required.
• Valid driver’s license and clean motor vehicle record required; reliable transportation for work-related travel may be accepted as a disability-related accommodation.
• Willingness and availability to travel locally for work-related duties up to 50% of the time, sometimes with short notice.
• Willingness and availability to work flexible hours when needed, including evenings and weekends.
• Ability to relate well to people at all levels of an organization.
• Excellent verbal and written communication skills.
• Attention to detail and ability to complete work accurately.
• Goal-oriented, independently motivated, and willing to achieve and exceed monthly expectations.
• Advanced proficiency in Microsoft Office and ability to learn corporate programs and software such as Zoom and Microsoft Teams.
• Ability to solve practical problems and adapt quickly to new information and guidance.
• Ability to work independently and as part of a team.
• Excellent customer service skills in virtual and in-person settings.

Nice To Haves

• Bachelor’s degree in human services, education, marketing, or a related field; one year of related experience may substitute for one year of education.
• Job-development or vocational-support skills.
• Marketing or sales skills and experience.
• Case-management and/or documentation knowledge.
• Fluency in a second language, such as ASL or Spanish.
• For candidates with bachelor’s degrees, experience working with individuals with disabilities is strongly preferred.
• Bilingual English/Spanish skills and familiarity with Hispanic/Latino culture, challenges, and preferences.

Responsibilities

• Conduct intakes, inventories, and assessments to establish participants’ employment goals.
• Develop employment opportunities that match participants’ career interests, strengths, and support needs.
• Provide post-employment services, including job coaching, follow-along support, and travel training, to promote retention, satisfaction, and career growth.
• Build positive relationships with businesses, community agencies, internal departments, and outside vendors.
• Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation, meeting utilization expectations.
• Perform task and job-site analyses to help ensure appropriate job matches.
• Provide consultation, guidance, and disability-awareness training to employers and business representatives as needed.
• Coordinate and participate in interdisciplinary team meetings and other meetings related to participants’ individual support plans; prepare annual individual support plans.
• Travel locally to employer worksites and other locations in the Northern Virginia area for work-related duties.
• Perform other responsibilities as assigned.

Benefits

• Medical, dental, and vision plans.
• Company-paid disability, life, and accidental death and dismemberment insurance.
• 403(b) retirement plan with dollar-for-dollar company matching up to 3% of the employee’s contribution.
• Flexible Spending and Health Savings accounts.
• Employee Assistance Program.
• Wellness Program.
• Tuition Assistance.
• Paid time off that increases with tenure.
• Mileage reimbursement for work-related travel.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED