Employment Coach - WeCARE - On-site only

Equus•Brooklyn, NY

4d•Onsite

About The Position

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Requirements

Bachelor's degree preferred, or a combination of education and experience.
Ability to be patient and sensitive to individuals with disabilities
Highly organized and detail-oriented
Excellent verbal, written and interpersonal communication skills
Working knowledge of Microsoft Office products, including Word and Excel
Excellent verbal, written and interpersonal communication skills
Experience in a fast-paced, team environment that is performance driven
Exceptional customer service and engagement skills; prefer training or experience in motivational interviewing and care management techniques
Excellent organizational skills and strong attention to detail
Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferred
Experience in assessing the need for and making reasonable accommodations for customers
Knowledge of laws and regulatory requirements related to program responsibilities
Ability to use various electronic systems to carry out duties and responsibilities

Nice To Haves

training or experience in motivational interviewing and care management techniques

Responsibilities

Develop and monitor client Service Plan, community service and internship assignments, work readiness training, job preparation counseling, educational and vocational training referrals, and job placement
Regularly meet with assigned clients to monitor progress with Service Plan, as well as to assist with mitigating barriers to employment, such as housing, childcare and transportation challenges
Provide client with schedule listing work activity assignments such as Education, Training, Community Service, or Job Search
Conduct outreach to clients who have failed to comply with mandatory appointments and other program requirements
Provide case management, coaching, and counseling related to customer pursuit activities and goals
Conduct outreach ensuring clients remain engaged and document client services and activities.
Understand, in detail, the needs of business customers regarding their open job opportunities
Assess skills and job readiness of each client
Screen clients for job openings and maintain a pipeline of candidates per industry
Work one-on-one with clients to help them carry out a successful job search, gain employment, and be retained in employment
Attend job fairs, networking events and information sessions for hiring
Schedule follow-up appointments that work around internship/community service opportunities