Case Manager

Veterans Village of San Diego • San Diego, CA

11d • $23 - $25 • Onsite

About The Position

Provide individualized employment support based on the client’s needs, including job search and placement assistance, resume/cover letter development, career counseling, coaching to enhance interviewing skills. Conduct group Assessments, Orientation and Job Club. Complete all case notes and program documentation, ensure accuracy and compliance within program guidelines and confirm timely delivery of services. Conducts outreach and attends local job fairs.

Requirements

• 4-year college degree required
• Minimum 1 year of case management experience
• Administrative experience
• Microsoft Office Suites Proficient (Word, Excel, PowerPoint and Outlook)
• Ability to follow directions and execute tasks successfully within an assigned time frame
• A team oriented, self-motivated individual capable of multi-tasking
• Customer service experience
• Must possess effective communication and analytical skills, both oral and written
• Able to work with and relate to participants and be culturally sensitive.

Nice To Haves

• Some knowledge about community resources beneficial
• Veteran status a plus!

Responsibilities

• Provide comprehensive case management services
• Conduct assessment and assistance in reaching employment goals for assigned clients
• Work with clients to create individual career plans, identifying and managing short and long-term employment goals
• Assist clients with developing effective resume writing skills
• Advocates on behalf of client to assist with access to services and benefits
• Complete, accurate, and timely documentation for each case, to ensure compliance within program guidelines
• Establish eligibility and execute employment and training tasks in accordance with specific grant provisions for applicable programs
• Collaborate across agency programs and develop relationships with other community organizations to ensure client and agency goals are met. Provide information and referrals to clients, as needed
• Maintain follow-up on client placement as required
• Develop and perform outreach and recruitment activities
• Monitors program performance within individual contracts and reviews program activities to assist with compliance on all contract requirements.
• Contacts outside agencies regarding employment and training and keeps current employment related issues.
• Explain policies and procedures to staff, veterans, and clients.
• Data entry and recordkeeping for both state and federal programs to include CalJOBS, Technical Performance Reporting and Narratives; Rosters of program participants, training, placements, and supportive service spending.
• Assist the Employment Program Manager with grant writing tasks and related administrative support.
• Conducts interview with veterans to determine eligibility and requirements for federal and state employment programs.
• Other duties as assigned.

Benefits

• VVSD offers competitive pay and benefits, including 12 paid holidays a year, paid vacation and paid sick leave, pension, health insurance, dental and vision plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level