Case Manager

Union Rescue Mission•Los Angeles, CA

4d•Onsite

About The Position

Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness. SINGLES CASE MANAGER POSITION SUMMARY: Develop and facilitate the essential case plan components that provide our guests the resources to attain the goal of life transformation and self-sufficiency. Core Work Principle: Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people”. The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.

Requirements

Must have High School Diploma or GED.
Minimum 3 year of prior related experience.
Valid driver’s license with the ability to be added to the company’s insurance policy.
Must have excellent time management skills and ability to multi-task in a high stress environment.
Ability to communicate effectively in both written and verbal formats.
Proficient in Microsoft programs including Word, Excel and Outlook and the ability to learn proprietary computer programs.

Nice To Haves

Bachelor’s degree in behavioral sciences, social work, or a closely related field preferred.
Prior experience working with or serving homeless families is preferred.
Fluency in Spanish, both verbal and written, is a plus.
Child Development and Special Education background is a plus.

Responsibilities

Develop a clearly written case management plan for services and objectives for assigned caseload.
Perform case management activities to include: Intake assessment and evaluation, Emergency and special service needs related to legal, medical or mental health issues, Establishing program goals and priorities, Conducting scheduled case management meetings with guests, Referring residents to essential services such as housing, county benefits, education etc.
Coordinate plan implementation with other staff
Maintain client records and document and submit weekly and monthly-related case management documentation.
Compose and process various types of correspondence to include letters, sensitive and confidential information, official and/or legal letter and documents.
Assist in supervising volunteers.
Travel as required to meet accountabilities.
Arrange for transport of guests as needed.
Other duties as assigned.

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