Case Manager

The Excalibur Group • Washington, DC

4d • $50 - $55

About The Position

The Excalibur Group is currently seeking Case Managers to join our dynamic team in Washington, D.C. Do you want to perform meaningful work? Are you passionate about other’s success? Join our team as we help DC residents secure meaningful employment and financial freedom!

Requirements

• Bachelor’s degree in social work, social services, counseling, business administration or related field from an accredited college or university OR a minimum of five (5) years’ experience providing workforce development-related case management services to populations like the District’s Customers.
• Worked with Customers in a caring and respectful manner with an understanding of and consideration for their unique circumstances.
• Prior experience developing, evaluating and implementing a service plan that is milestone driven.
• Experience in identifying community resources/services and connecting Customers to resources/services.
• Able to submit written forms and reports accurately.
• Good at building trusting relationships, effective communicator, good listening and coaching skills, computer literate and proficient at using Microsoft Office.

Responsibilities

• Coordinate with other providers (e.g., community-based entities, other District agencies) and ensure that Customers are making meaningful progress against their Detailed Individual Responsibility Plan (DIRP).
• Conduct outreach to referred Customers, engaging Customers in Provider activities, re-engaging those Customers who started to participate and subsequently stopped, introducing Customers to Provider processes, reviewing the DHS-administered assessments, administering detailed assessments, developing, and amending DIRPs, and helping Customers overcome barriers to program engagement and participation.
• Develop trusted working relationships with assigned TANF Customers and shall monitor Customer engagement and progress for as long as the Customers are in the Provider’s PIT.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees