Employment and Education Services Manager

YMCA of Southern Interior BC•Kelowna, BC

About The Position

The YMCA of Southern Interior BC (SIBC) is a charitable association dedicated to strengthening the foundations of community. Y programs provide experiences to over 30,000 individuals annually in the areas of health, fitness & recreation, childcare, day camping, employment and community health. Join our Employment and Education Services team at the Y and help to transform the lives of young people and families in the Central Okanagan.

Requirements

Post-Secondary Degree or Diploma in a related field (e.g. Employment Services/Career Development, Social Work, Youth & Adult life skills building)
Minimum 5 years’ experience working with youth and adults in employment programs
Direct management and supervisory experience leading staff in a employment service or community program setting.
Experience with developing community-based programming and working in collaboration with other community agencies and service providers
Strong business writing skills, including experience with reporting and business plans
Exceptional interpersonal, communication, and conflict resolutions skills
Demonstrated ability to make sound judgements and decisions; effective prioritizing and problem solving skills
Ability to be flexible, adaptable and multi-task in a high demand environment
Ability to work independently, take initiative and manage time effectively in a fast paced changing environment
Administrative experience, background in customer service, computers and general office procedures
Vehicle required

Responsibilities

Provide strategic leadership in the development and delivery of employment and life/school based services to Central Okanagan.
Ensure all Federal/Provincial requirements and standards, YMCA Policies and Procedures, and legal requirements are met.
Track program results, complete and submit progress reports, and complete program evaluations.
Monitor overall program budgets as required.
Work in partnership and maintain positive working relationships with key stakeholders including YMCA staff and volunteers, Employment Service providers, community agencies, and public partners.
Coach, develop and support staff to achieve excellence in service orientation.
Participate in the hiring, orientation, and performance development of all direct reports.
Assist in the hiring, orientation, and performance development of other staff as required.
Provide strategic leadership in the development and delivery of employment and education programs.
Perform other related duties as required and be flexible to a changing work environment.
Achieve program excellence in the pursuit of strategic objectives and long-term goals.
Adopt a culture of Philanthropy that includes relationship building and service to others.