Employment and Education Coordinator - Mental Health

Bay Cove Human Services, Inc.•Boston, MA

52d

About The Position

The Employment/Education Coordinator supports Bay Cove Human Services’ mission by providing direct daily support to program members and collaborating with them on their career and education goals. The role helps members explore employment pathways, find work, pursue educational goals, and access relevant community resources. It also supports the Employment and Education Unit through workshops, data tracking, documentation, communication, and program operations. This is a non-exempt position with no supervisory responsibilities. The coordinator protects members’ rights, dignity, and confidentiality and participates in implementing their Action Plan goals. The role also includes designated program maintenance and cleaning tasks and following program safety procedures.

Requirements

Proficiency in MS Office and Google applications.
Acceptable CORI (criminal record assessment).
Valid driver’s license.
Ability to assist people with mobility impairments as needed.
Ability to lift 30 pounds.
Ability to work effectively and collaboratively with a culturally diverse population of individuals, coworkers, care providers, family, and community members.
Ability to work independently and within a team.
Professional documentation, communication, and organizational skills.
Ability to negotiate and resolve differences.
Ability to function under pressure in a fast-paced human service environment.
Ability to be flexible, open, and responsive to ongoing industry changes.
Ability to communicate Bay Cove’s mission and strategic direction consistently and enthusiastically to departmental staff.
Ability to identify opportunities and obstacles and develop effective, creative solutions.

Nice To Haves

Bachelor’s degree.
One year of previous work experience in a human service setting.

Responsibilities

Assist members with finding employment, including interview-skills training, resume building, on-the-job training, and liaison work with community partners.
Collaborate with members on all aspects of the Employment and Education Unit.
Network with local businesses as potential employers.
Connect with and use services of the Employment Collaborative.
Attend benefits trainings and stay current on reporting requirements.
Work with members to explore possible paths toward employment.
Provide workshops, social activities, and educational resources to members.
Assess individual training needs; develop descriptive teaching programs and curricula; and monitor effectiveness through data collection.
Support members with educational goals, including contacting local schools, navigating financial aid systems such as FAFSA, and connecting with community partners such as Mass-Ability.
Understand the community served and protect members’ rights, dignity, and confidentiality while supporting them in achieving their goals.
Participate in implementing members’ Action Plan goals and record related data.
Maintain formal and informal communication with program support staff; provide end-of-day written communications, including progress notes, data sheets, production paperwork, and incident reports as required; and read and respond to email daily.
Track and report employment and education data for the clubhouse and funding source.
Perform other assigned duties and projects.
Perform program maintenance and cleaning tasks designated by shift responsibilities.
Follow and implement program safety procedures.
Attend required orientation and training, including in-service training, conferences, and seminars.
Maintain CPR, SFA, and MANDT certifications.