Employer Relations Coordinator

Arizona State University • Tempe, AZ

4d • Onsite

About The Position

The Employer Relations Coordinator develops, manages, and expands strategic employer engagement programs that connect students with career exploration, recruiting, and professional development opportunities. This position coordinates signature employer engagement initiatives, including Discovery Days, Job Shadow experiences, alumni mentorship initiatives, and the annual Employer Open House, while serving as the primary administrator for CareerLink (powered by 12twenty), the university's employer engagement platform.
Serving as a key operational and relationship-management resource, the coordinator cultivates partnerships with employers, academic units, alumni, and university stakeholders, ensuring employers receive timely support and access to recruiting opportunities. The position coordinates employer engagement requests, supports recruiting activities, manages employer communications, maintains engagement data, and develops processes that enhance employer participation in the student recruiting experience.
Working collaboratively with the Employer Relations and Career Readiness teams within Career Services, the coordinator identifies new partnership opportunities, strengthens existing employer relationships, and develops scalable engagement models aligned with Career Services' strategic priorities. This role balances program management with operational excellence by evaluating outcomes, improving systems and workflows, and implementing innovative approaches that expand employer and alumni engagement.

Requirements

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Experience building and maintaining professional relationships with employers, alumni, industry partners, faculty, and university stakeholders.
• Demonstrated strong customer service skills, with the ability to build positive relationships, communicate professionally, respond to inquiries promptly, and provide exceptional support to a range of customers and stakeholders.
• Experience planning, coordinating, and evaluating employer engagement, career development, recruiting, or experiential learning programs.
• Experience administering or utilizing CRM or career management platforms (CareerLink powered by 12twenty, Handshake, Salesforce, or similar systems) to support employer engagement and recruiting activities.
• Experience coordinating projects involving multiple stakeholders while balancing competing priorities, timelines, and deadlines.
• Experience collaborating with faculty, academic units, or higher education partners to facilitate employer engagement initiatives.
• Experience coordinating events or programs ranging from small-group experiences to large-scale employer engagement or recruiting initiatives.
• Experience developing employer communications, presentations, training materials, or operational resources.
• Experience collecting, analyzing, and interpreting program and engagement data to inform decision-making and continuous improvement.
• Demonstrated ability to identify opportunities for program growth, operational efficiency, and process improvement while implementing innovative solutions.
• Strong written and verbal communication skills with the ability to engage audiences, including employers, faculty, staff, students, alumni, and community partners.
• Demonstrated organizational skills, exceptional attention to detail, and the ability to manage multiple concurrent projects in a fast-paced environment.
• Proficiency with Microsoft Office Suite and collaborative technologies including Outlook, Excel, PowerPoint, Teams, or Google Workspace.

Responsibilities

• Coordinate the planning, implementation, and assessment of employer engagement programs and initiatives that connect employers, alumni, and students through experiential learning, career exploration, networking, recruiting, and professional development opportunities.
• Serve as an administrator for CareerLink (powered by 12twenty), managing employer account approvals, recruiting access, employer communications, system resources, and employer support while maintaining data integrity and compliance with university policies.
• Deliver high-quality customer service by communicating professionally, responding promptly to requests, and fostering a welcoming and supportive experience for all employers.
• Build and maintain collaborative relationships with employers, alumni, academic units, faculty, and university partners to support Career Services initiatives, employer recruiting efforts, and expanded engagement opportunities.
• Coordinate employer engagement requests originating from faculty and academic units by connecting employers with Career Readiness team members, maintaining engagement timelines, and supporting strategic participation in classroom presentations, industry panels, experiential learning, and other academic initiatives.
• Coordinate employer and stakeholder communications, scheduling, logistics, and participant support to ensure successful delivery of programs, recruiting activities, signature events, and engagement initiatives.
• Recruit, engage, and steward employers, alumni, and other external partners to participate in Career Services programs, recruiting events, and strategic initiatives.
• Collaborate with Career Services staff and campus partners to identify, develop, and implement employer engagement opportunities that align with departmental priorities and student career readiness goals.
• Maintain accurate employer records, engagement histories, participation metrics, and program documentation; analyze data to evaluate outcomes, identify trends, improve processes, and inform strategic decision-making.
• Represent Career Services at employer engagement activities, recruiting events, university meetings, and community partnerships, serving as a professional ambassador for the department.
• Support departmental operations through committee participation, special projects, assessment activities, cross-functional collaboration, and continuous improvement of employer engagement systems, workflows, and processes.
• Develop and implement strategies that advance the strategic growth of Employer Relations by identifying emerging partnership opportunities, expanding employer and alumni engagement, evaluating new program models, improving operational efficiencies, and recommending innovative initiatives that support departmental and divisional priorities.

Benefits

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level