Employee Services Manager
About The Position
Employee Services Manager Zetier is seeking a senior Human Resources leader to help build and mature employee benefits, employee services, and people operations infrastructure to scale a high-trust national security technology company. This role will lead the charge in identifying, scoping administering, and communicating employee benefits programs to include health and welfare benefits, time off programs, open enrollment, employee education, vendor coordination, and benefits-related employee support. Candidates will demonstrate practical experience scaling and deploying workforce benefits, administering employee programs, maintaining confidential records, coordinating across business functions, and implementing scalable, low-friction HR processes as the company grows.
Requirements
- 10+ years supporting HR operations and benefits administration
- Strong discipline across records, deadlines, recurring tasks
- Experience coordinating onboarding, offboarding, policy admin
- Demonstrated discretion handling confidential information
- Able to communicate clearly with employees, managers, and vendors
- Ability to convert recurring service issues into durable workflows
- Effective communication and collaborative team approach
- U.S. citizen; able to obtain and maintain a U.S. security clearance
Nice To Haves
- Prior work in small, high-trust technical teams
- Experience in rapidly growing small/mid-size tech businesses
- Experience administering benefits scoping and enrollment
- Experience maintaining HRIS records and personnel files
- Familiarity with cleared workplaces, defense contractors
- Familiarity with employment eligibility and required notices
- Experience creating checklists, templates, FAQs, and internal tools
- Ability to support compensation and feedback workflows
- Active U.S. Security Clearance
Responsibilities
- Identifying, scoping, administering, and communicating employee benefits programs
- Managing health and welfare benefits
- Managing time off programs
- Managing open enrollment
- Providing employee education related to benefits
- Coordinating with benefits vendors
- Providing benefits-related employee support
- Scaling and deploying workforce benefits
- Administering employee programs
- Maintaining confidential records
- Coordinating across business functions
- Implementing scalable, low-friction HR processes
- Coordinating onboarding
- Coordinating offboarding
- Administering policy
- Handling confidential information with discretion
- Communicating clearly with employees, managers, and vendors
- Converting recurring service issues into durable workflows
- Supporting compensation workflows
- Supporting feedback workflows
Benefits
- health and welfare benefits
- time off programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
