EMPLOYEE SERVICES COORDINATOR

Compass Group

About The Position

The Employee Services Coordinator will support either Austin, TX or Taylor, TX locations, must be open to either location placement. The Employee Services Coordinator will manage the day-to-day inquiries, issues and work requests related to support the general building population. The Employee Services Coordinator will be the first contact for employee assistance on various requests and will collaborate with cross-functional teams, including team members from individual business units.Review internal work order requests for Employee Services requests needed to be addressed and funnel tasks to appropriate channels for completion. • Coordinate with vendors with ordering supplies and working with porters to ensure replenishment of items throughout the facility.• Anticipate, recommend, and manage vendor contract services• Coordinate with "Workplace Solutions ES Team" executive administrators and security • Have oversight of scheduling seasonal and holiday décor with outside vendors.• Refunds/Maintenance on vending machines, mother rooms etc.• Coordinate Breakroom Services such as Cleaning, Appliance support/maintenance.• Assist with employee wellness flower requests and plant maintenance support related items. The roles & responsibilities are not limited and are subject to be changed with short notice.

Requirements

Four-year college degree preferred in Business Administration and or Facilities Management OR equivalent work experience.
Knowledge of the tech industry is preferred.
Comfortable driving decisions in a fast-paced, open, collaborative environment.
High degree of flexibility and the ability to communicate, collaborate, problem solve and multi-task independently. Ability to adapt to change when necessary.
Strong customer service focus
Experience of computer-aided facility management systems, KNOX, EDM and Trac.
Ability to follow policies and procedures and safety standards.
Bachelor’s Degree in Facilities Management, Business OR have at least 2~3 years of facilities management experience, or equivalent combination of education and experience.

Responsibilities

Manage day-to-day inquiries, issues, and work requests related to support the general building population
First point of contact for employee assistance on various requests
Collaborate with cross-functional teams
Review internal work order requests for Employee Services requests needed to be addressed
Funnel tasks to appropriate channels for completion
Coordinate with vendors with ordering supplies and working with porters to ensure replenishment of items throughout the facility
Anticipate, recommend, and manage vendor contract services
Coordinate with "Workplace Solutions ES Team" executive administrators and security
Have oversight of scheduling seasonal and holiday décor with outside vendors
Refunds/Maintenance on vending machines, mother rooms etc.
Coordinate Breakroom Services such as Cleaning, Appliance support/maintenance
Assist with employee wellness flower requests and plant maintenance support related items