Coordinator-Employee Access

Loma Linda University Health • San Bernardino, CA

17h

About The Position

The Employee Access Coordinator is responsible for ensuring staff have timely and appropriate access to organizational systems, insurance websites, and other essential resources. Manages access requests, resolves access-related issues, maintains detailed records, and ensures all activities comply with internal security policies and regulatory standards. Serves as a key liaison between the billing office, IT, security, and other departments to support efficient and secure access management. Utilizes interpersonal skills to maximize customer service and professionalism; contributes to a work environment of caring, cooperation, and teamwork. Performs other duties as needed.

Requirements

• High School Diploma or GED required.
• Able to read
• Write legibly
• Speak in English with professional quality
• Use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint).
• Operate/troubleshoot basic office equipment required for the position
• Able to relate and communicate positively, effectively, and professionally with others
• Work calmly and respond courteously when under pressure
• Collaborate and accept direction
• Able to communicate effectively in English in person, in writing, and on the telephone
• Think critically
• Manage multiple assignments effectively
• Organize and prioritize workload
• Work well under pressure
• Problem solve
• Recall information with accuracy
• Pay close attention to detail
• Work independently with minimal supervision
• Able to distinguish colors as necessary
• Hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace
• See adequately to read computer screens, and written documents necessary to the position.

Nice To Haves

• Minimum one year of experience in a medical business office setting preferred.

Responsibilities

• Ensuring staff have timely and appropriate access to organizational systems, insurance websites, and other essential resources.
• Manages access requests
• Resolves access-related issues
• Maintains detailed records
• Ensures all activities comply with internal security policies and regulatory standards.
• Serves as a key liaison between the billing office, IT, security, and other departments to support efficient and secure access management.
• Utilizes interpersonal skills to maximize customer service and professionalism
• Contributes to a work environment of caring, cooperation, and teamwork.
• Performs other duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED