Employee Services Coordinator
About The Position
Our BAYADA Home Care office in Wailuku, Maui is looking for you. Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? At BAYADA Home Health Care, we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We invite you to bring your energy and skills to a dynamic, entrepreneurial environment and become an integral part of a caring, professional team dedicated to delivering the highest quality care. The Employee Services Coordinator (ESC) provides essential services and key support to both future and existing field employees within the service office. This role ensures all field employee compliance and onboarding workflow processes are completed with a high level of efficiency, quality, and service. The ESC also plays a key role in managing the high-volume administrative and reporting processes that support field employee onboarding, retention, and overall experience.
Requirements
- High school diploma required
- Proficiency in Microsoft Office products, including Word, Excel, and Outlook
- Demonstrated record of strong interpersonal skills
- Competence in basic PC skills required to perform job functions
- Ability to read, write, and communicate effectively in English
- Commitment to exemplifying BAYADA’s core values of Compassion, Excellence, and Reliability
Nice To Haves
- Excellent communication and interpersonal skills
- Strong people skills, organizational skills, and attention to detail highly desired
Responsibilities
- Answer telephones and assist callers, including routing calls to voicemail, processing telephone messages, and greeting visitors
- Maintain oversight of personnel file management and coordination
- Provide essential services and support functions that help maintain field employee satisfaction
- Support hiring activities from application through onboarding, as needed
- Support the coordination and execution of Home Health Aide training where applicable
- Serve as the point of contact for training needs, manage required training materials, and schedule skills practice
- Ensure all required labor law postings, including federal and state postings, are maintained and updated
- Perform related duties as assigned or requested by the supervisor
Benefits
- Paid holidays
- Vacation and sick leave
- Medical, dental, and vision coverage
- Employer-paid life insurance
- 401(k) with company match
- Direct deposit
- Employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
