Employee Relations Partner (Largely Remote Role)

Quest DiagnosticsWood Dale, IL
$105,000 - $115,000Remote

About The Position

The Employee Relations Partner coaches and counsels leaders and peers on performance management, employee development, and corrective action. The ER Partner documents all employee relations activity per established protocols and escalates issues of high risk or high complexity to the Employee Relations Center of Excellence and serves as a trusted advisor providing guidance and support to those in Human Resources. The ER Partner’s support spans all disciplines of human resources and all geographic areas where Quest Diagnostics employees exist, requiring deep knowledge of processes, practices and employment policies and laws across all functions and geographies. The ER Partner serves as escalation point for inbound inquiries received by telephone, warm transfers, electronically and in writing pertaining to employment policies and employee relations questions, issues and concerns that cannot be resolved at Service Desk. The ER Partner also provides information, interpretation, guidance and counseling to managers, employees and other Human Resources team members on moderately complex issues, employment policies, and laws, and recommends course of action as appropriate.

Requirements

  • Deep knowledge of processes, practices and employment policies and laws across all functions and geographies.
  • Must be near a Quest facility (Sites may include West Hills, CA, Sacramento, CA, Lenexa, KS, Denver, CO and Wood Dale, IL).

Responsibilities

  • Coaches and counsels leaders and peers on performance management, employee development, and corrective action.
  • Documents all employee relations activity per established protocols.
  • Escalates issues of high risk or high complexity to the Employee Relations Center of Excellence.
  • Serves as a trusted advisor providing guidance and support to those in Human Resources.
  • Serves as escalation point for inbound inquiries received by telephone, warm transfers, electronically and in writing pertaining to employment policies and employee relations questions, issues and concerns that cannot be resolved at Service Desk.
  • Provides information, interpretation, guidance and counseling to managers, employees and other Human Resources team members on moderately complex issues, employment policies, and laws.
  • Recommends course of action as appropriate.

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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