The Employee Relations Partner coaches and counsels leaders and peers on performance management, employee development, and corrective action. The ER Partner documents all employee relations activity per established protocols and escalates issues of high risk or high complexity to the Employee Relations Center of Excellence and serves as a trusted advisor providing guidance and support to those in Human Resources. The ER Partner’s support spans all disciplines of human resources and all geographic areas where Quest Diagnostics employees exist, requiring deep knowledge of processes, practices and employment policies and laws across all functions and geographies. The ER Partner serves as escalation point for inbound inquiries received by telephone, warm transfers, electronically and in writing pertaining to employment policies and employee relations questions, issues and concerns that cannot be resolved at Service Desk. The ER Partner also provides information, interpretation, guidance and counseling to managers, employees and other Human Resources team members on moderately complex issues, employment policies, and laws, and recommends course of action as appropriate.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed