Employee Relations Partner, Human Resources

NFP Corp • Toronto, ON

6d • Hybrid

About The Position

This role is responsible for managing complex employee relations issues, conducting investigations, providing guidance on performance and conduct matters, supporting accommodations and leaves, and ensuring consistent application of company policies and employment legislation.

Requirements

• Bachelor's degree with course work in Human Resources Management, Business Administration or related field.
• Typically, 5+ years of professional experience in a HR role with hands-on experience in employee relations and investigations.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal & provincial respective employment laws.
• Ability to influence and build trust with leaders at all levels.
• Strong oral and written communication skills including strong listening skills.
• Strong client presence with project management, presentation and facilitation skills.
• Well organized, with the ability to handle several projects/clients simultaneously.
• Proficiency with MS Office products, including Outlook, Word, Excel and PowerPoint.
• Dedicated work ethic with a commitment to client service excellence.
• Ability to multitask.
• Experience working in a shared services environment.
• Team player with a strong ability to collaborate with stakeholders or various levels from entry-level to senior leadership.
• Willingness to travel as needed.

Responsibilities

• Serve as the key subject matter expert for employee relations matters, including workplace conflict, performance concerns, misconduct, policy violations, accommodations, attendance, and investigations.
• Manage and resolve complex employee relations issues through effective coaching, consultation, and problem-solving.
• Partner with leaders to manage performance, resolve workplace issues, and drive engagement.
• Provide guidance regarding disability management, workplace accommodations, absence management, return-to-work plans, and leave administration.
• Conduct investigations and manage disciplinary processes with professionalism and discretion.
• Maintain in-depth knowledge of employment legislation, human rights requirements, and workplace standards to reduce organizational risk.
• Develop and deliver training for leaders on employee relations topics, investigations, performance management, workplace respect, and policy compliance.
• Collaborate with Employment Law and Compliance teams to mitigate risk and ensure best practice.
• Participate in HR projects and continuous improvement initiatives.

Benefits

• Annual bonus plan for all employees
• Matching RRSP plan of 5% of salary
• Referral Commission Plan
• Generous benefits plan including Health Care Spending Account starting on the first day of employment
• Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
• Reimbursement of license fees and professional membership dues

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level