Employee Relations Manager (PDX)

McGee Air Services•Portland, OR
•Onsite

About The Position

The Employee Relations Manager is an onsite leadership role at Portland International Airport, based in 24/7 airport operational facilities. The working manager leads human resource operations, with an emphasis on employee and labor relations and compliance with employment laws, company policies, and the collective bargaining agreement. The role primarily supports the Portland location and may require short-notice travel and periodic alternate schedules to support 24/7 operations. The manager handles and oversees team member employee relations matters, oversees labor administration, and collaborates with leaders on HR initiatives to improve engagement and resolve workplace challenges. The role may directly or indirectly supervise other HR team members.

Requirements

  • Bachelor's degree in Human Resources Management, Business Management, or a related field, or an equivalent combination of education and/or experience totaling 8 years.
  • At least 5 years of business-facing HR and/or Employee Relations experience.
  • Demonstrated competence in conducting workplace investigations.
  • Ability to work with different types of workforces, including hourly employees in a 24/7 operation.
  • Ability to work independently and manage multiple tasks.
  • Strong organizational skills and ability to meet tight deadlines and prioritize tasks.
  • Ability to travel approximately 5%.
  • Flexibility to work alternate shifts when needed to support 24/7 operations.
  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Must be authorized to work in the United States.

Nice To Haves

  • Labor relations experience.
  • Human Resource Professional Certification (SHRM-CP, SHRM-SCP, PHR, or SPHR).
  • Aviation, transportation, or related industry experience.

Responsibilities

  • Partner with operations, HR leaders, and legal on employee relations matters and other matters related to employment practices or claims.
  • Advise team members and leaders, addressing concerns, grievances, and conflicts fairly and confidentially.
  • Investigate and resolve workplace issues, including complaints and misconduct allegations, in a timely manner.
  • Mediate team member disputes and facilitate communication between team members and management.
  • Guide leaders through performance management, including performance partnership, disciplinary actions, and terminations.
  • Participate in developing performance improvement plans and corrective actions.
  • Develop and implement practices and processes that support effective team member relations and a positive, welcoming work environment.
  • Build partnerships with labor union representatives and uphold responsibilities under the collective bargaining agreement.
  • Provide guidance on the labor contract, work with union representatives, and oversee timely administration of the collective bargaining agreement.
  • Ensure compliance with employment laws, equal employment opportunity regulations, company policies, and workplace safety standards.
  • Maintain knowledge of HR laws and regulations and partner with the HR Compliance Team to implement compliance changes.
  • Maintain confidentiality and data integrity.
  • Collaborate with senior leadership on team member engagement strategies and workforce planning.
  • Coach and mentor operations leaders.
  • Assess employee relations data to identify trends and opportunities for improvement and strategic initiatives.
  • Potentially supervise HR team members directly or indirectly.
  • Communicate openly and honestly to support an inclusive, engaging, high-performance culture aligned with McGee's values.
  • Perform other duties as assigned to support the business.

Benefits

  • Free standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) with company match.
  • Company-provided life insurance.
  • Opportunity to earn additional pay each quarter based on performance.
  • Holiday pay and paid time off.
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