Employee Relations & Leave Administration Specialist, Human Resources (3180)

Idaho State University

1d•$50,000 - $55,000•Hybrid

About The Position

The Employee Relations & Leave Administration Specialist provides operational support for the Employee Relations function, with primary responsibility for the independent administration of FMLA and assigned leave programs. This role manages leave cases from inquiry to closure, ensuring accurate tracking and timely communication with employees, supervisors, and key university partners (Payroll, Benefits, ADA, Workers' Compensation). Additionally, this role supports Employee Relations by handling concern intake, case management, and administrative coordination, escalating high-risk matters to leadership as needed. This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.

Requirements

Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field (in lieu of a Bachelor’s Degree, a minimum of six years combined education, training, and experience may be considered).
At least two (2) years of professional experience in human resources, employee relations, compliance, leave or benefits administration, or a related field, including handling confidential, sensitive, medical, personnel, or employment-related information.
Strong organizational and problem-solving skills; ability to manage multiple deadlines with high accuracy and maintain confidentiality.
Proven ability to interpret/apply policies and exercise sound judgment in escalating sensitive or complex matters.
Excellent communication and customer service skills.

Nice To Haves

Direct experience administering FMLA, coordinating with ADA/workers' compensation, and utilizing HR information/case-management systems.
Experience in workplace investigations or supporting Employee Relations functions.
Experience in higher education or public-sector HR environments.

Responsibilities

Serve as the primary point of contact for FMLA, managing all stages of the leave process, from initial intake and eligibility determination to return-to-work and case closure.
Manage all notices, medical certifications, and leave tracking. Proactively identify documentation deficiencies, monitor intermittent/reduced-schedule usage, and ensure accurate record-keeping.
Educate employees and supervisors on FMLA policies, roles, and responsibilities. Maintain consistent communication regarding leave status, return-to-work requirements, and employee protections.
Integrate FMLA with other University programs, including ADA accommodations, workers' compensation, paid leave, and the Shared Leave Donation Program. Ensure accurate payroll processing and facilitate timely return-to-work coordination.
Serve as a subject matter expert. Develop job aids, deliver training, and recommend process improvements to ensure consistent policy application.
Act as an initial point of contact for employee/supervisor workplace concerns. Conduct objective preliminary intake and route to appropriate staff or leadership. Escalate high-risk matters (e.g., discrimination, harassment, safety concerns) immediately.
Coordinate meetings, trainings, and interviews. Prepare and format letters, memoranda, and investigative materials. Maintain secure, confidential records and track case-related deadlines.
Maintain accurate HR records, assist with departmental reporting, and contribute to HR projects, training programs, and policy implementation.