Employee Relations Consultant

Gifthealth Inc•Columbus, OH

7h•$75,000 - $80,000•Onsite

About The Position

The Employee Relations Consultant provides day-to-day employee relations support for Gifthealth's Columbus, OH location, managing a caseload of workplace concerns and serving as a trusted point of contact for employees and managers. Reporting to the HR Business Partner Manager, this role handles complaint intake, conducts investigations under guidance, advises managers on policy and performance matters, and helps identify trends before they become larger issues. This is a strong fit for an HR professional who enjoys hands-on casework and wants to build deeper employee relations expertise.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
3-5 years of experience in employee relations or a closely related HR role.
Working knowledge of federal, state, and local employment laws and regulations.
Strong interpersonal, written, and verbal communication skills, with sound judgment in handling confidential and sensitive information.
Ability to identify trends in case data and recommend practical, proactive solutions.
Proficiency with HRIS systems and Microsoft Office (Word, Excel, PowerPoint) required.
Ability to work independently across multiple open cases while building trust with employees and managers at all levels.

Nice To Haves

Previous experience in healthcare or a healthcare-adjacent industry preferred.
PHR or SHRM-CP a plus.
Experience with Employee Relations case software (AllVoices) a plus.

Responsibilities

Provide thoughtful, consistent advice and counsel to employees to cultivate trusted relationships.
Process and manage a caseload of employee complaints and disputes from intake through resolution, in compliance with established procedures.
Conduct or support investigations into workplace complaints and concerns, gathering facts, interviewing relevant parties, and documenting findings for review by the HR Business Partner Manager.
Consult with people leaders on day-to-day employee relations matters, including performance management, attendance, and policy interpretation, to enhance working relationships and productivity.
Provide credible, consistent advice on the interpretation and application of Gifthealth's HR policies and procedures.
Draft disciplinary and performance-related correspondence, and maintain accurate, confidential case records.
Review and support employee terminations and leave-of-absence matters to help ensure compliance with state and federal law and company policy.
Research employment law, case law, and best practices to support the development of new or updated HR policies and programs.
Track case data and flag emerging employee relations trends or risk areas to the HR Business Partner Manager.
Help develop and deliver training for managers and employees on employee relations topics and policy updates.