Employee Relations Consultant

Appalachian State University•Boone, NC

About The Position

The mission of Appalachian State’s Human Resources Department is to cultivate an engaging employment journey while advancing the mission of the university. We focus on attracting, developing, and retaining top talent while empowering employees to contribute their best. We are dedicated to creating a safe and healthy working environment characterized by fair treatment, open communication, personal accountability, trust, and mutual respect. We commit to provide human-centered services and professional consultation, ensuring that employees are empowered to thrive. We actively listen, simplify operational complexity, and invest in people, fostering an environment where everyone feels valued. We support the university’s strategic priorities and leave an enduring mark on the lives of students, employees, and the broader community we serve.

Requirements

Bachelor’s degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience.
All degrees must be from appropriately accredited institutions.

Nice To Haves

Thorough investigative skills
Successful conflict resolution
Effective facilitation skills
Strong Initiative
Flexibility and Adaptability in a fast-paced environment
Quality decision-making
Exceptional interpersonal and stress-management skills.
Demonstrated commitment to: discretion, confidentiality, integrity, and ethical behavior.
Working knowledge of relevant federal and state employment law, UNC System and Office of State Human Resources ( OSHR ) policies.

Responsibilities

Maintains in-depth knowledge of HR and Employee Relations topics, policies and procedures.
Interprets and advises employees on University, OSHR and UNC System policies.
Advises employees on a variety of workplace rights related to discipline, grievances and appeals, or other Employee Relations topics.
Explains HR policies and procedures to answer a wide range of questions and provides information regarding various HR matters.
Ensures compliance with the Random Drug and Alcohol Testing program.
Manages network of certified mediators and trained hearing committee members.
Provides education and consultation on performance management practices.
Conducts exit interviews, summarizes findings, and proposes strategies for improvement.
Gathers and analyzes Employee Relations data to identify trends, potential risk areas, and development opportunities.
Develop and deliver general campus-wide employee relations-related trainings and performance management education.
Consults on a variety of workplace issues such as interpersonal conflict, performance or conduct deficiencies, morale concerns, or departmental concerns.
Facilitates resolution options such as disciplinary actions, training, resource referrals, and informal and/or facilitated discussions.
Proactively monitors and follows up on individual situations to ensure follow-through on recommended actions and disciplinary steps.
Serves as an HR business partner to department leaders on organizational and day-to-day concerns.