Employee Relations Business Partner, US

Rippling

4h•Remote

About The Position

Rippling is looking for a United States-based Employee Relations Business Partner to join its HR Policy & Compliance Team to manage employee relations investigations. You will work closely with a number of stakeholders, including HR Business Partners (HRBPs), Legal, and business leaders, on employee relations investigations.

Requirements

5+ years of experience in employee relations, HR business partnership, HR compliance, workplace investigations, or a related HR role.
Strong understanding of employee relations principles, workplace conduct standards, HR compliance considerations, and investigation best practices.
Experience advising managers and business leaders on sensitive employee matters with sound judgment, discretion, neutrality, and empathy.
Ability to assess employee relations concerns and determine the right path for HR-led resolution, stakeholder partnership, or escalation to Legal, Compliance, Security, or another specialized team.
Strong written and verbal communication skills, including experience drafting case summaries, findings, recommendations, playbooks, and stakeholder updates.
Strong interviewing, fact-gathering, documentation, problem-solving, and analytical skills.
Practical business judgment and strong HR instincts, with the ability to recommend solutions that are fair, consistent, risk-aware, and operationally realistic.
Strong project management skills, including the ability to manage multiple matters at once, prioritize urgent issues, and drive work to timely resolution.
Experience working cross-functionally with HRBPs, Legal, managers, executives, and other internal stakeholders.
Ability to use data and case trends to identify recurring issues, improve processes, and support broader employee relations priorities.
Comfort building structure, improving processes, and operating effectively in a fast-moving, high-growth environment.
Interest in using AI and automation to scale HR processes and improve the employee and manager experience.

Nice To Haves

Law degree, such as a JD or equivalent, preferred but not required.
Experience with Jira, case-management systems, HRIS tools, or similar tracking platforms.
Experience supporting a global or multi-state workforce.
Experience building employee relations programs, operating models, templates, or playbooks in a scaling company.

Responsibilities

Assess incoming employee relations concerns, determine the appropriate investigative response, and partner with stakeholders to drive timely and thoughtful resolution.
Partner closely with Legal to identify and escalate matters requiring a dedicated Legal team investigation.
Work with HR Business Partners, managers, and business leaders to resolve employee relations matters in a way that is fair, consistent, risk-aware, and operationally practical.
Provide practical HR guidance and recommendations that address employee concerns while supporting team effectiveness, manager accountability, and business continuity.
Draft clear, concise documentation, including case summaries, findings, recommendations, stakeholder updates, playbooks, templates, and business-facing guidance.
Track employee relations activity, themes, resolution status, and outcomes in Rippling.
Identify patterns, root causes, and emerging risks across employee relations matters, and recommend process, training, manager coaching, or policy improvements.
Help develop and maintain employee relations operating practices, including intake criteria, escalation guidelines, documentation standards, investigation protocols, templates, and cadences.
Leverage data, AI, and automation to improve employee relations processes, scale case handling, and create better experiences for employees and managers.
Maintain discretion, confidentiality, neutrality, and professionalism when handling sensitive employee and workplace matters.