Employee Relations Advisor

Western Governors University•Salt Lake, UT

12d•Onsite

About The Position

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 307 Pay Range: $68,300.00 - $102,500.00

Requirements

Bachelor’s degree in human resources, leadership, psychology or related discipline or equivalent experience in Human Resources discipline, high school diploma required.
1-3 years of demonstrated employee relations experience specifically related to the essential functions of the position.
Excellent organizational skills
Strong decision-making capability
Consults effectively with all levels of the organization
Works independently
Excellent listening and problem-solving ability
Strong oral and written communication skills
Ability to comfortably deal with conflicting points of view on a daily basis
Ability to maintain and safeguard confidential information
Demonstrates integrity and fair-mindedness
Willingness to learn applicable case and employment laws
A minimum of a high school diploma/GED is required.

Nice To Haves

Bachelor’s degree in Human Resources or related field.
Employee relations experience in a higher education or high-tech environment.
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

Responsibilities

Provides employee relations support to employees and managers, including administering employment policies and practices, and reviewing or investigating employee concerns and making recommendations that promote positive employee relations.
Supports other HR functions, as necessary.
Collaborates with leaders and employees to resolve complex employee relations issues, working toward effective resolutions.
Leads and/or assists in employee relations investigations and escalated issues, disciplinary actions, terminations.
Escalate complex cases using established processes for complex inquiries.
Manages ER caseload for assigned client groups and maintains thorough documentation.
Ensures uniform and equitable application of organizational policies and practices.
Provides coaching and training on relevant topics to leaders and employees.
Proactively analyzes and interprets ER data and trends, providing timely reports to business partners, the legal team and business leaders to support future actions.
Reviews and advises on hiring decisions when background checks contain derogatory information.
Maintains an active individual professional development plan to ensure current knowledge on employment laws and regulations.