Employee & Labor Relations Manager
About The Position
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. This role is located at the Levy Home Office on 980 N Michigan Ave. Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or related field
- 5+ years of Human Resources or Employee Relations experience
- Experience conducting workplace investigations
- Knowledge of federal and state employment laws including FMLA, FLSA, NLRA, ADA, and EEO regulations
- Excellent written and verbal communication skills
- Ability to travel approximately 5–10%
Nice To Haves
- Experience supporting multi-state operations
- Experience utilizing HR Case Management systems
- Experience supporting unionized workforces
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification
- Hospitality, food service, retail, or multi-unit experience
Responsibilities
- Conduct employee relations investigations
- Partner with HR and operational leaders to resolve workplace concerns
- Provide guidance on employment policies and procedures
- Support the SpeakUp (employee hotline) reporting process and case resolution
- Monitor investigation trends and recommend proactive solutions
- Maintain accurate documentation within the HR Case Management system
- Develop and facilitate Employee Relations training
- Partner with Legal, Labor Relations, Security, and Risk Management on complex investigations
- Support audits of employee relations data
- Promote consistent application of company policies
- Identify opportunities to improve employee engagement and workplace culture
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
