Employee Health & Benefits Sr. Client Manager

Marsh McLennan•Newnan, GA

2d•Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking an Employee Health & Benefits Sr. Client Manager. MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions. This role requires the ability to commute to the Newnan, GA office a minimum of three days per week. The Sr. Client Manager will be responsible for presenting financial renewal analysis, participating in sales presentations, preparing reports, and leading implementations. The company boasts an award-winning, inclusive, Top Workplace culture driven by its employees.

Requirements

Bachelor’s degree in a relevant field of work or an equivalent combination of education and work-related experience
5-7 years of work-related experience with demonstrated proficiency in multiple disciplines/processes related to the position
Previous experience working with small groups preferred
Excellent presentation, written, communication, and customer service skills
Proficient with Microsoft Word, Excel, Power Point, and Outlook
Ability to learn Agency Management and Imaging Systems
Outstanding customer service skills
A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
Life & Health resident agents license required

Responsibilities

Present in depth financial renewal analysis (e.g., renewal underwriting workup, plan value analysis, contribution strategy analysis, self-funded analysis, aggregate reports, etc.)
Participate in sales presentations & astutely represent/discuss the Client Manager role
Participate in industry events (could be carrier functions, BAN events, or other related organizations) basically continue to develop as a professional within the industry
Prepare/present quarterly reports (End of year wrap up, quarterly stewardships, monthly reports)
Prepare/present strategic assessments for prospective and existing clients
Prepare/send RFP’s
Renewal analysis (including renewal negotiations, brainstorming for creative solutions, funding strategies, contribution strategies)
Command of available technology platforms for enrollment and plan communication
Lead new or renewal product/vendor implementations
Lead open enrollment meetings
Develop communication materials in conjunction with Creative department
Be able to assist with ACA reporting activities (e.g., vendor solicitation & implementation, calculating fees for PCORI/TRF, etc.)
Be able to assist with benefits admin vendor selection/implementation