Employee Health & Benefits Account Executive

Marsh McLennan•Miami, FL

8d•Hybrid

About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). This is a hybrid position, based out of our various regional office, that may require in person client facing meetings. A fast-paced work environment where you will work closely with a Producer to develop strategy and support a book of our Employee Health & Benefits clients. You will maintain a pulse on our client relationships and ensure we are delivering on our commitments to clients. This includes strategy, renewal & marketing, compliance, open enrollment, implementation, servicing, and project management oversight for all assigned clients.

Requirements

High School diploma or equivalent.
Active and current Florida 2-15 insurance license.
10+ years of experience working in the health insurance industry; agency experience preferred.
Experience with mid-size carriers.
Experience with self-funded accounts.
Advanced proficiency in MS Office, including Excel and PowerPoint
Ability to collaborate cross-functionally.
Experience in BenefitPoint, Employee Navigator, and/or ImageRight.

Nice To Haves

Bachelor’s degree or higher
HIA or CEBS designation
Bilingual (English/Spanish)

Responsibilities

Partner with the producer to lead overall strategic management efforts and focus of client engagement.
Prepare annual planning timelines and set deadlines.
Stay up to date on current benefit trends and regulations.
Lead negotiation efforts with vendors.
Provide guidance, direction, and support as needed to Account Manager and internal resources for all deliverables including: Quarterly meetings, Financial reporting (monthly claims, etc.) prepared by Financial Analyst. Review to determine how annualized costs are tracking compared to projected costs. Be prepared to discuss results with clients as needed. Renewal and marketing strategy, proposal review and benefit and rate comparisons. Contribution modeling and budget scenarios. Prepare as needed. Agency management system updates
More active role in renewal and marketing efforts for complex lines (i.e. ASO, Stop Loss, and Disability).
Ability to handle multi-state complex clients.
Handle escalated and/or complex service inquiries.
Ensure client compliance via compliance audit, testing, affordability calculation, etc.
Owns the oversight and execution of all client deliverables throughout the year with delegation where appropriate to available resources.
Final review of presentations to ensure accuracy prior to delivery to Producer is required.
In concurrence with Producer(s), foster positive working client relationships at all levels – HR, Finance, Decision-makers, and C-Suite. Inform producer(s) of any significant changes relating to the client.
Ability to present to C-Suite.
Coordinates with other resources where applicable: Compliance, Communications, Implementation, Technology, etc.