Employee Grocery Store Supervisor
About The Position
The Market at Wisteria plays a unique role in daily life at Nemacolin, providing associates and their families with convenient access to fresh food, beverages, everyday essentials, and moments of connection throughout the workday. As The Market Supervisor, you will help bring that experience to life through daily leadership, operational coordination, merchandising support, and a commitment to service excellence. Working closely with market leadership, you will guide associates, maintain operational standards, and help ensure the market remains a welcoming, dependable destination that supports the associate experience while contributing to the success of the operation.
Requirements
- High school diploma or GED required
- Must be at least 18 years of age
- Demonstrated ability to lead, coach, or support associates in a team environment
- Basic proficiency in Microsoft Office applications, including Outlook, Word, and Excel
- Ability to perform basic mathematical functions
- Ability to communicate effectively and professionally in English
- Ability to work varying shifts, including evenings, weekends, holidays, and peak business periods
- Ability to lift, push, pull, and carry up to 30 pounds and perform the physical requirements associated with retail operations, including prolonged standing, bending, reaching, climbing, and walking
Nice To Haves
- Previous supervisory, lead, retail, grocery, food and beverage, customer service, or related experience preferred
- Working knowledge of retail operations, merchandising practices, inventory processes, and customer service standards preferred
Responsibilities
- Provide visible leadership, support associates, and ensure service standards are consistently delivered to create a welcoming and memorable market experience.
- Ensure smooth daily operations through effective shift coordination, task delegation, problem-solving, and attention to operational priorities.
- Maintain merchandising standards, product organization, cleanliness, and visual appeal for well-presented retail, food and beverage, and on-the-go offerings.
- Monitor inventory levels, communicate replenishment needs, rotate product appropriately, and support inventory-control practices for consistent product availability.
- Assist with training, coaching, recognition, and day-to-day associate development to foster a capable and engaged team.
- Oversee accurate cash handling, ensure operational compliance, documentation, and adherence to established procedures to build confidence in daily operations.
- Build productive relationships with associates, vendors, leadership, and resort partners to foster strong communication and collaboration.
- Lead through example and reinforce operational and service expectations to cultivate a culture of accountability, hospitality, and teamwork.
Benefits
- Competitive hourly wages
- Attractive 401(k) program
- Medical, dental, and vision coverage for eligible associates
- Paid time off and holiday compensation
- Discounted associate meals and uniform services
- Savings across resort dining, retail, spa, and activities
- Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community
- Paid training and structured onboarding
- Hands-on learning and cross-department opportunities
- Clear pathways for advancement and internal promotion
- Recognition through individual and team honors
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
