Employee Experience Specialist (EES)

Quanta ServicesDes Moines, IA
Hybrid

About The Position

The Employee Experience Specialist is an entry-level role within the Human Resources (HR) Department, embedded with our craft teams in the field and in the warehouse. The primary function of this role is to be a visible culture champion – building community, driving employee engagement, recognizing great work, and ensuring our craft employees are having the best possible experience, whether they are on the warehouse floor or at a construction site. The Specialist also serves as a trusted liaison between craft employees, Operations and Construction Management, and Human Resources. This role is home-based out of our Des Moines, Iowa warehouse, which provides two key advantages: constant visibility with the warehouse crews, and a central place to store and manage gear inventory for site visits. Because the role supports employees across multiple locations, this position requires significant travel (approximately 50 –75%) to our warehouse locations in Brooks, Kentucky and Kosciusko, Mississippi, as well as to active construction sites.

Requirements

  • Must be fluent in both English and Spanish (written and verbal)
  • A baseline understanding of solar construction workflow
  • An infectious, positive attitude
  • Ability to travel intermittently
  • Ability to confirm mechanical completion and identify installation deficiencies
  • Capability to manage an expense account of ~$10,000
  • Self-directed and comfortable working with minimal supervision
  • Flexible and adaptable to shifting schedules and short-notice task assignments

Responsibilities

  • Serve as a visible, energizing presence on the warehouse floor and at construction sites, building positive relationships and fostering a productive, connected working community
  • Plan and run employee engagement and recognition initiatives – celebrating milestones, work anniversies, safety achievements, and team wins that reinforce a people-first culture
  • Gather employee feedback and surface themes, ideas, and concerns to Operations and Construction Management and Human Resources so the team can act on them
  • Manage and store gear inventory at the Des Moines warehouse, keeping it organized and ready to distribute to craft employees during site visits
  • Coordinate and share best practices with fellow Employee Experience Specialists across the business to keep engagement efforts consistent and cross-pollinate what is working
  • Proactively monitor attendance and Environmental Health and Safety (EHS) channels, reach out to employees to gather statements and witness reports, and report findings to HR, Operations, and Construction Management
  • Work closely with the Safety department to ensure statements, descriptions, and reports are accurately completed and disseminated to HR and Claims
  • Serve as the primary line of communication between all stakeholders in the event of an employee's illness, injury, or bereavement
  • Nurture positive working relationships by sending care packages to injured, sick, or bereaved employees

Benefits

  • Competitive Total Compensation
  • Industry-leading salary plus 401k for eligible employees
  • Paid vacation, sick days, holidays, parental leave, and bereavement leave
  • Health resources and wellness support to help you thrive inside and outside of work
  • Medical, dental, and vision insurance plus additional health assistance
  • Internal promotion priority with training and skills development programs
  • Diverse, inclusive environment where you're valued as a whole person
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